Progress TelerikReviews of telerik.com

Great Support, well built components.

Excelent support and documentation!

Not just once here or there, but EVERY time I run into an issue and need some help, their customer service just outshines most businesses. They're fast, courteous and if they don't have the answer I need, they research how to resolve my issue. That and their product has all the tools I might ever need.

Telerik controls offer great possibilities and modifications opportunities, support is fast, nice and very accurate. Why could be better? To be RAD (Rapid Application Development) the controls should offer more out of the box without need to make many modifications, also the documentation could be similar to Microsoft comprehensive documentation. although the support is fast - less than 24hrs it's still up to 24hrs time which can stops your activity, moves you to other duties and makes you wait. I prefer to resolve problems and learn on the basis of available documentation without need of taking additional actions.

The support team do excellent job

Telerik low code tools are outstanding!!! The UI controls are aesthetically pleasing and add a professional quality to any application. Tech support is top notch! Very responsive support team with code samples to keep your teams moving. Highly recommended!

I have used Telerik controls since the days of RADSpell. I have never been let down. On the rare occasion that I have needed help Customer Support was there. Responsive and helpful.

The 24 hour support leaves a lot to be desired. It seems the tickets/questions aren't read all that closely. We get responses that don't even apply to the ticket or we get half baked responses that don't help much. Then we have to start the 24 hour clock all over again and wait for the next half baked response.