John W.
I ordered 179$ worth of items and only…
I ordered 179$ worth of items and only recieved part of my order and one of the items was horribly sized. I emailed them to dispute and under the new management they were very quick and kind about fixing my problem. Customer service reached out and gave me a credit and discount for shipping problems and I've since then reordered my things with proper tracking numbers! Everything else I bought is fantastic and well made, make sure to check the sizing charts they provide!
Response from Tekashi StreetwearFeb 16, 2021
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further! Please feel free to email us again at [email protected]! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right. Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon! Sincerely, Amy at Tekashi Streetwear