Tammy F.
Processing and shipping procedures need improvment
I love the quality of the actual shirt, but the processing and shipping information left much to be desired. I ordered seven shirts on 10/11. There was no shipping or delivery information available until after the order was placed. The processing window turned out to be huge (10/11 - 10/24). The only information the tracking softeware supplied for all but the last package was "shipped". It did not I did give any estimates on when the packages would arrive. The first four shirts were shipped out one at a time and took five to six days to arrive. As of Saturday, the final three shirts had not yet even finished processing let alone shipped. I had to emergengy order these shirts from another vendor with a guaranteed shipping date in order to be sure that I would receive them in time. Also one shirt was sent in a child's size intead of a women's size. It is streaked with shadows on it that look like dust.


