Angie
The absolute worst customer service…
The absolute worst customer service ever. I ordered the mother daughter sunflower blanket and received the father daughter wolf blanket. I have filed multiple claims and sent numerous emails. Each response I received back was a generic response saying my order has not been shipped and to wait until I receive the order before filing a complaint or a response saying they are sorry it is taking so long for shipping and here is 5% refund. Never mind the extreme detail I wrote each time I filed or sent email of what my issue was. I don’t know why they have no record of delivery but I have told them each time I received a blanket but the wrong one. Clearly they do not read anything. Either it is an automatic reply or someone is that lazy that they can’t take the time to figure out why someone would file over 5 claims. This was the one thing I was looking forward to for Christmas with my daughter. Now I’m stuck with a blanket that means nothing since I am a single parent and out of $60. SAVE YOUR MONEY, DO NOT ORDER FROM THIS COMPANY!!! I wish I took the time to review before I ordered.

