B. S.
Misrepresentation of a product and ripping consumers off
I received a shirt that is not 2XL. It is more like a child Large. I have sent a picture of T-shirt as well as 2 emails informing them I am returning T-SHIRT to the Lawrence,IN address and I want the amount returned to my credit card. Both reps that answered the emails cannot read more do they understand what "NO" means. I do NOT want another short. I want my money back. They have misrepresented themselves. Filed a complaint with the BBB same day I received it. I was given a phone # to call. I had to call the BBB of Central Indiana to inform them that the number they gave me belonged to another company. The address the shirt was sent from is a production place which was sent certified so that I had proof it was returned. The company I called had no way of checking the invoices for Teehippo. Even though the BBB stated that was the # on file for TeeHippo, I told them I felt TeeHIPPO was trying to remain hidden which makes me even more suspicious. While waiting to hear back from the BBB, I contacted my credit union and filed a complaint. However, finally TeeHippo credited me back the money