Darryl S.
THEY DONT KEEP THEIR WORD - IF YOUR GEAR DOESNT FIT, YOUR STUCK WITH IT. We ordered a family load of items due …
We ordered a family load of items due to November birthdays', the quality of the shirts is OK, I've had worse, the printing looks decent - but the sizing of the long sleeve items -***horrendous***, they are not at all sized for lean, or tall people - 2 of 3 in our family are considered completely average in terms of lean build and height, I am 2 inches taller than normal 6'2 with standard sleeve length for my height - I order an XL to cover sleeve length and just have to live with sweatshirt type clothing generally being too big around the body - the sleeves are way too short and will shrink further on mine, my sons and my wifes sweatshirts. When I contacted teegud they initially told me no refund but will send me replacement product - why?, I escalated and asked them to consider a refund-they asked me to send pictures, we did - they replied again offering replacement. the 'friction' to get a refund on incorrect sized product is terrible. we'll keep and throw these out. My commitment was to ensure 90 days of social media reviews to let everyone know A.) their sizing for normal length and tall cannot be gained, and B.) their customer service SUCKS and c.) they don't keep their word for refund on sizes that don't fit. There can not be much worse in online retail than the online retailer that doesn't provide this flexibility - complete WASTE OF MONEY.