Autumn
Ordered 2 pillows for mother's day with…
Ordered 2 pillows for mother's day with 2 states on them. Both pillows have the wrong states and when I check with the website, it says they haven't been shipped even though they both have been delivered. Customer support just sends the same email with broken links to try to resolve the issue. When I try to file a claim on the website, the only issue I can select is "Order is late" there is no option for an incorrect item. Tried calling to see if could get things resolved, but the only options after calling are for cancelling or changing an order. I am overall very disappointed and frustrated with my orders and with my inability to reach someone to fix their mistake.


