TecisoftReviews of tecisoft.com

While the price was good, it should have been stated on the website that the item was on back order.

Initially, there were some issues with my order being delayed due to item being on backorder. I knew this when placing the order. A customer service rep reached out to me proactively after a few weeks as the item was still on backorder. They were able to help me with the order and kept me updated on when the item was back in stock. Can highly recommend Tecisoft for your equipment needs.

All great, thanks

Have been using my new dell laptop for about a month and so far so good. It's lightweight and compact, perfect for travel, performance is decent and the price was right. The computer starts up fast and battery life seems to be pretty good. The only caveat I have is it didn't come with a bag and that seems to be extra.

Customer support from Ismaila is above and beyond. Thank you for providing excellent customer support!

Buyer beware. I placed an order with 2-5 business days shipping. On the fourth day, noticing the order had not shipped yet, I contacted the company to be told the item was on back order and would not be shipped for 2-3 weeks. IMO that information should have been available during checkout or on the website like many other sites provide. At the very least, a courtesy email would have been appreciated. It's a shame I had to find out about the delay the way I did. I cancelled my order and will find a more reputable source.

Good packaging and support via chat was very helpful.

I ordered a laptop cooler. I waited about 2 weeks and contacted them. Tecisoft responded by saying that that that item was a minimum order of 2, and refunded my payment. So why let me order and then make me wait 2 weeks? There was no mention or nothing of it being a minimum order of 2. So they wasted my time.