TecisoftReviews of tecisoft.com

When our existing unit suddenly failed, we found ourselves in a critical situation and needing a replacement as soon as possible to keep things moving. Unfortunately the specific model we required was made to order and the manufacturer lead time was too long to wait. Tecisoft was able to coordinate with the manufacturer and provide us with a loaner to use in the meantime. This temporary solution allowed us to avoid any inconvenience while we wait for the back ordered item.

You didn't have the product I ordered but my credit card was processed and a shipping label was created. The shipping status remained the same for 7 days until I reached out to Customer Service. While the CS Rep promptly responded and eventually found out that the product was "lost", there was no explanation as to what just happened. Don't waste people's time like that...

I agree with the sentiment expressed by several others. TeciSoft does not maintain any type of inventory/stock description on their website, so you can freely order anything even if they don't have it in stock. They turn around and cancel your order the next day. So any time you have spent researching and ordering through them will be a waste of time.

No one answers by email or live chat. Tried for 3 days. Simply need find out if items are in stock or not . Dissatisfied. Update . Since this they have been responding. It would be nice to have items shown in stock

Found an item I needed 1 week out. Their website promised 2-5 day shipping. Ordered the part. On day 5 I contacted them because my order was still not shipped. After waiting a few hours, they came back to me to say the item was on backorder and they would be canceling my order. They offered a coupon for future purchases and explained they are a small seller. Had a discussion with them and they understand the frustration. Hopefully they amend their practices going forward.

Thank you, team, for everything. The customer service is outstanding, and I look forward to doing more business here.

The checkout process was smooth, and delivery was quick and prompt. I will definitely be purchasing tires from Tecisoft again.

Fantastic! The prices were good and the items were exactly as described. Shipping was fast and they arrived earlier than expected. Excellent service.