Adam D C.
A rip off warranty
I purchased an iPhone 16 pro the other day and went to the Queen Street branch of Tech pro to get a case a cover for the screen and a charger I was served by the manager I assume it was very enthusiastic and suggesting that I purchase various items of which I did not have an issue at some stage he mentioned something about a warranty for a screen cover that I purchased I cannot recall precisely what was said but my impression was that it was not going to be costing that much for a warranty when it came to pay for the purchases it came to a whopping $304 I was quite frankly staggered by the amount and so I got him to give me a breakdown and transpired that putting the actual items that I physical items that I purchased to one side the cost of this warranty for two years to cover a screen to my phone was going to cost $150 or $75 a year so it was effectively half the bill was this warranty that was probably the most expensive warranty I’ve ever had for nothing I went back in there the next day having thought about it that night and came to the firm conclusion that I’ve been screwed. The guys attitude attitude was essentially “well you bought it, you didn’t say anything at the time and now you’re stuck with it. Great $150 for absolutely nothing. Who pays $150 for a screen cover? He slipped it into the transaction and I was too shocked to say anything at the time.
Response from TechPro EducationMar 24, 2026
Hi there, Thank you for your feedback. We’d like to kindly clarify that this review does not seem to be related to TechPro Education. We are an IT training provider and do not sell mobile devices, accessories, or warranties. It’s possible that your experience was with a different company with a similar name. We recommend reviewing the business details to ensure your feedback reaches the correct organization. Thank you for your understanding. Best regards, TechPro Education Team




