TechnoReviews of technofficial.com

Response from TechnoJul 2, 2024

Hi Gabe, We apologize for any confusion regarding your order. Stating that we refused to refund you is inaccurate, as you accepted our solution, and we provided the partial refund as agreed. If the partial refund isn't satisfactory, we'd happily discuss further solutions to resolve this issue. Your satisfaction is important to us, and we're here to help. Please let us know how we can assist you further. Best regards, Livvie

Response from TechnoJun 4, 2024

Hi Dante, Thank you for your feedback. We're very sorry that your first order arrived late due to weather events affecting USPS delivery. However, we did our best to make things right. Although the initial delay was out of our control, we shipped you the correct case at no additional cost when you ordered the wrong size. The replacement case arrived within 7 business days. We believe our efforts to compensate for the initial delay demonstrate our commitment to good faith, and we hope you'll consider updating your review to reflect your complete experience with us. If there's anything else we can do to improve your experience, please let us know. Best wishes, Livvie

Response from TechnoJun 4, 2024

Hi Rudra, I'm reaching out again as we haven't been able to locate your order or find any record of an order in Indian Rupees this year. We genuinely want to resolve this issue for you and ensure you receive the products you ordered. Please contact us directly at [email protected] with your order details so we can investigate further and address your concerns. Your claims are important to us, and we want to make this right. Thank you for your understanding. We look forward to assisting you. Best wishes, Livvie

Response from TechnoMay 8, 2024

Hi Brett, Thank you for reaching out. I'm sorry for any confusion regarding your order. To clarify, we responded to your first message on the following Monday morning and replied on the same day for your subsequent inquiry. Also, our records show that your order was delivered on May 2, 2024. We truly value your experience and feedback. However, we kindly ask for accurate sharing of information to help us maintain transparency with all our customers. Thank you for your understanding, and we hope you enjoy your new case! Best wishes, Livvie

Response from TechnoApr 9, 2024

Dear Melissa, Thank you for bringing this matter to our attention. We apologize for any confusion regarding your orders. Per our records, we successfully delivered an item to your mailbox at 5:39 pm on April 5, 2024. Currently, we only have one order associated with your email address. To assist you further, could you please provide more details about the order you're missing? The order number or the details of the items you were expecting would be invaluable for us to investigate further and ensure a swift resolution to this issue. We are committed to helping you and want to ensure that you receive all your orders. We appreciate your patience and cooperation as we address this. For any more assistance, please don't hesitate to reach out to [email protected]. Warm regards, Livvie