TechInsurance Reviews | Read Customer Reviews of techinsurance.com

TechInsuranceReviews of techinsurance.com

4.4304 reviews
Insurance
203 N. LaSalle, 20th Floor, Chicago, Illinois

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TechInsurance

About TechInsurance

TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place.Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.

TechInsurance (techinsurance.com) has 304 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: techinsurance.com
Website: techinsurance.com
Category: Insurance
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TechInsurance reviews

Showing 28 reviews with 1 star · Clear filters

Scott
Mar 14, 2024
I really don't understand my renewall process
I really don't understand what is going on with my insurance renewal. I have received emails from techinsurance, insureon, the hartford and more. And calls from a different agent all together I think. I have no idea if another agent has taken over my account. It's all pretty confusing. I'm not sure if I signed up for 2 different policies or it's the same policy.
Response from TechInsuranceMar 19, 2024
Hello Scott, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We reached out to your account manager and gathered your current providers are the primary contacts for your policies and not all their messaging routes back to Insureon. Your account manager is dedicated to assist you, however, and will have sent a follow up to discuss your account. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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Tech U.
Feb 22, 2024
It could not get me any quotes or find matching carriers for home insurance. Ended up working with a local agent.
It could not get me any quotes
Response from TechInsuranceFeb 23, 2024
Hello Sid, Thank you for sharing your thoughts with Insureon, your #1 digital agency for small business insurance. Though we unfortunately cannot assist with homeowner's insurance, as it is not coverage we can offer, we would love to answer any questions you have for your other current policies; your account manager is dedicated to assist you. We appreciate your consideration and look forward to continuing to support you and your business needs. Yours Sincerely, The Insureon Team
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Jason D.
Jan 27, 2024
Super buggy website
Super buggy website, still unable to complete my quote. Update 2/12/24: My account manager did reach out to me and is attempting to get the issue resolved. This appears to be a technical issue with my account data, as others (even a close friend) was able to successfully update their company info for a quote.
Response from TechInsuranceFeb 1, 2024
Hello Jason, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that here we’ve missed the mark. Please expect your account manager to reach out for a follow-up if they have not yet done so by the time of this response. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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David
Dec 17, 2023
I'm having a very difficult time
I'm having a very difficult time with the DocuSign renewal. Have someone contact me so I don't risk not renewing the policy.
Response from TechInsuranceDec 22, 2023
Hello David, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Your account manager is dedicated to assist you and will be reaching out for a follow-up if they have not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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DS
Nov 17, 2023
This was a pretty awful experience
This was a pretty awful experience, many emails back and forth where the reps were not even reading what I was asking, and then sending replies not containing enough clear information for me to take action. What could have taken 15 minutes took weeks.
Response from TechInsuranceNov 22, 2023
Hello DS, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we may not have answered all your questions to full satisfaction. We have recently refreshed our services to address these gaps in communication, and we hope this change in process will improve your overall experience. Please expect your account manager to reach out for a follow-up if she has not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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Brad P.
Nov 16, 2023
Your technology sucks
Your technology sucks. The process is very confusing. I had to resubmit my forms several times and re-sign them because your automated/online process were not functional. I had no idea that I was covered until I contacted my agent. It was not a good experience.
Response from TechInsuranceNov 21, 2023
Hello Brad, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we didn’t meet your expectations here. Our product team has addressed the error in the system that occurred during your application process, but please let us or your account manager know if you experience any further issues. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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Rajay G.
Nov 10, 2023
Poor customer service
Poor customer service. Hard to reach anyone at this company.
Response from TechInsuranceNov 14, 2023
Hello Rajay, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We always strive for real-time support for our customers but understand possible wait periods can distract from your day and your business. Your account manager is dedicated to assist you, however, and can be reached directly through his email for any questions you may have. Please expect him to reach out for a confirmation email if he has not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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Harpreet H.
Aug 23, 2023
Not much active communication
Not much active communication. Agent did not follow up with carrier or responded to my multiple emails, till policy expired.
Response from TechInsuranceSep 1, 2023
Hello Harpreet, Thank you for sharing your thoughts with Insureon, we are sorry to hear of your recent policy frustration. While we always strive to provide the best possible service to our customers, we recognize that we didn't meet your expectations here. We reached out to your account manager and gathered there was conflicting information to resolve from the provider. We’ve recently refreshed our customer service approach to address these gaps in communication, and we hope this change in process will improve your overall experience. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team
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