TechInsuranceReviews of techinsurance.com

Response from TechInsuranceJun 5, 2025

Hello Randy, Thank you for sharing your thoughts with Insureon. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here regarding your policy renewal. Our offerings are dynamic and our model is made to support both our customers and carriers’ fluctuating needs, and we are always working to improve our process. We apologize for any frustration incurred during the policy renewal and the refund waiting period. We greatly appreciate your time and interest, and look forward to an opportunity to support you in the future. Yours Sincerely, The Insureon Team

Response from TechInsuranceApr 1, 2025

Hello Patrick, Thank you for sharing your thoughts with TechInsurance and Insureon, your #1 agency for small business insurance. Though TechInsurance has been largely a digital marketplace, with Insureon launching in 2011, our focus has always been dedicated support to our customers and their business needs. On review of your account, we note your account manager had reached out to the carrier to fulfill the upgrade requested, but we understand how carrier wait periods and processes can affect your day and business. Were you to have any follow-up questions or ever in need of policy changes, your account manager is at the ready to assist you. We appreciate your time and consideration and look forward to continuing to support you and your business in the future. Yours Sincerely, The Insureon Team

Response from TechInsuranceMar 12, 2025

Hello David, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand and assist with your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. We apologize for any miscommunication in our effort to secure you coverage and we have shared your comments with our Technology team to be considered for future service updates. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team

Response from TechInsuranceNov 20, 2024

Hello Jenny, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to understand and assist with your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. On review of your account, we were unable to locate a discrepancy in communication in relation to your policy, but your account manager is at the ready to assist for any changes. She has sent a recent follow up to help resolve any issues. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team

Response from TechInsuranceSep 17, 2024

Hello Cassio, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. We encourage you to call us at (800) 688-1984 to help resolve your current issue as we do not have enough details from this review to find your account in our system. We appreciate your interest and look forward to support you and your business needs in the future. Yours Sincerely, The Insureon Team

Response from TechInsuranceJul 19, 2024

Hello Randy, Thank you for sharing your thoughts with Insureon, your #1 marketplace for small business insurance. Your current providers are the primary contacts for your policies, but please expect a follow up from your account manager to go over account details and communication if you have not already received it by the time of this response. We appreciate your time and consideration and look forward to continuing to support you and your business needs. Yours Sincerely, The Insureon Team

Response from TechInsuranceMay 24, 2024

Hello Chris, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we may not have answered all your questions to full satisfaction regarding your policy. The possible service fees are determined by the business class, state and total premium, but please expect your account manager to reach out for a follow up if they have not already done so. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team

Response from TechInsuranceMar 26, 2024

Hello Dan, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Our customer care and approach is one of continuous improvement so as to better address any gaps in communications, such as what might have occurred here. Please expect your account manager to send another follow up if they have not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team