dee P.
BUYER BEWARE! TECHCRAFTERZ Don't deliver & can't be trusted!
I opened a business in July 2024 and was in need of a website designer since I am not tech saavy in that particular area. I started searching for designers on wix and techcrafterz reached out with a descent pricing to fit my budget and made me feel assured they could deliver what I was looking for. Well, you get what you pay for. What a sham of a company. Don't believe the over inflated fake "good" reviews. MY LIFE IS TOO BUSY TO TYPE THIS WHOLE EXPERIENCE FOR NO REASON...First, in the beginning of August, they started working on developing my website, and the supposed designers are horrible. They have no vision, and their work look like a kid could have made it, but I needed a website asap and needed it yesterday, so I said this will do. Now we get to the part where I already paid for the website, and then they add on a "hosting" charge. Out of nowhere! I looked through the contract I signed and low and behold nowhere on there did it state hosting site included, nor did it state hosting site is an additional charge. So, the way I see it, they held my website hostage as though to say, you finally ok'ed the website, now what am I going to do with it if it's not online. WOW! I paid for them to supposedly "host the site". Now we get to the part where my email business domain doesn't work. This is from October to December 2024. And stuff on my website kept missing here and there, and they couldn't get the design of my testimonials from customers to look align with the site. Not to mention, the website went down at random times. As the holidays drew near, I had to take a step back from frustration to keep the holiday spirit, even though my business needs from Techcrafterz weren't being met. Alas, a friend who is a media marketing manager visited me and looked at my site and said this is terrible. He went into my wordpress that I had access to, and it took him 4 hours tops to redesign the website. I ended up buying a new domain. This company provided nothing for what I paid for. No website, no domain, no hosting. There's more to this story, but not enough space to keep going about this whole experience. And they know they were not hitting their mark from the beginning. You would have thought they would have started damage control when they couldn't get the business domain info button to work (August to December). My friend who came to visit got it to work when I moved my site to another domain and hosting. Even if they would have offered a 5% discount or credit towards something. I asked for refund, they flat out said NO! Heed my words BUYER BEWARE! I should have believed the first trustpilot review I read before giving them a chance. They do have a not so favorable reputation. MY BAD....Ugh! You live and learn. Hope this help.