TeamGanttReviews of teamgantt.com

Response from TeamGanttOct 22, 2026

Thank you for your feedback. We're sorry to hear about your experience. We wanted to follow up because our support team has since responded to your request and provided a direct link that should allow you to update the billing information and transition account management following your billing manager's departure. It appears that response may have been missed, as we're still waiting for the next step on your end. If you check your email for our latest message, you should find the link and instructions needed to complete the update. We understand how important it is to maintain access to billing and account administration, and we're committed to making the process as smooth as possible. If you're unable to locate our response, please reach back out and we'll be happy to resend the information and assist further. Thank you for bringing this to our attention, and we appreciate the opportunity to help resolve it.

Response from TeamGanttSep 21, 2026

Hi there, thank you for taking the time to share your feedback. We're really sorry to hear that you’ve felt unheard. We always want every customer to feel supported and able to have a real conversation with us. Just to clarify, we’ve responded to your messages several times with full pricing breakdowns and details about the 20% discount available to you, and we’re always happy to continue answering any questions you have about plans or costs. If anything was unclear or if you need the information again, we’re here and ready to help. We truly appreciate you sharing your circumstances with us, and we’re committed to working with you to make sure you have what you need. Please feel free to reach out anytime, we’re always available.

Response from TeamGanttFeb 16, 2026

Thank you for taking the time to share your experience. We're really sorry to hear how frustrating this has been, especially when you’re relying on accurate dates and dependencies to manage your projects. We understand how critical lag/lead times and linked task behavior are, and we agree that they need to work as expected. We do want to clarify that our team responded to you promptly via chat and email, and we also scheduled time to speak live so we could better understand what you were seeing. After reviewing your account together, we escalated the behavior to our product team for deeper investigation. To follow up on the specific feedback: We've added lead/lag and automatic dependency rescheduling to our near-term backlog, and we have a fix in the works for the PDF export now. — The TeamGantt Team

Response from TeamGanttFeb 16, 2026

We're really sorry to hear this — that’s definitely not the experience we want anyone to have, and it sounds atypical to our normal email cadence. If you’re willing, please email us at [email protected] with the address you used, and we’ll make sure you’re fully unsubscribed right away. Thanks for giving TeamGantt a try, and we appreciate the feedback. — The TeamGantt Team