youcef A.
payout was sent to an incorrect PayPal email
I've been a contributor on Teach Simple (store: Math & Art by Joseph). Due to a typo on my end, a recent payout was sent to an incorrect PayPal email. I corrected it in my dashboard right away and filed a support ticket on August 28. Since then I've followed up by email and reached out on Instagram, including a public comment — it's now been about a month with no response from support on any channel. I understand mistakes happen, but the total silence has been frustrating for someone who relies on this income. I'd really appreciate someone from the team reaching out to help get this resolved.