***FRAUD ALERT***
Store closed without notice or warning. Sales revenue taken by TPT. Subscription fee cancelled, but not returned.
I opened a new store on Oct 3, uploaded products and had great sales right away. Oct 9 store was closed without notice or reason. All sales revenue seized.
All products were compliant with terms. No AI used, own trade name, and high quality products only.
Multiple emails to support, as well as other managers in TPT. No replies, ever.
If you are successful they will close your store and take your money. DO NOT TRUST TPT.
ME
Mustapha E.
Unable to access my TPT seller account
I Worked Day and Night, Sacrificed My Sleep, and TPT Suddenly Took Everything Away Without Explanation
I am writing this review with deep frustration, disappointment, and heartbreak.
I am the owner of BrightNest Learning Lab, a store I built on Teachers Pay Teachers through countless hours of hard work, dedication, and personal sacrifice.
I worked day and night. I spent 16 hours a day creating educational resources, designing worksheets, preparing products, and building my store. Many nights, I barely slept because I was working so hard to make this business successful.
While other people were sleeping, I was still working. I sacrificed my rest, my personal time, and so much of my energy because I believed that if I worked hard enough, I could build something meaningful.
And after all those sleepless nights, all those long days, and all that effort, I woke up to find that my account was suddenly inaccessible and my store had disappeared.
No warning. No explanation. No email. Nothing.
I cannot log in to my original seller account. Password reset emails never arrive. My store has completely disappeared from search results.
I also received a notification from PayPal stating that TPT had canceled my Premium Membership automatic payment agreement.
Imagine working 16 hours a day, sacrificing your sleep for months, putting your heart into every product you create, and then suddenly losing access to everything you worked for without even receiving a single explanation.
That is exactly what I am experiencing.
What hurts even more is the silence.
I have tried contacting TPT support, but nobody is responding. I am left wondering what happened to my account, what will happen to my published products, and whether I will ever receive my outstanding earnings.
I am not asking TPT to ignore its policies. If there is a problem with my account, I deserve to know what it is and have a fair opportunity to address it.
I am a real person behind this store. These are not just digital products or numbers on a dashboard. They represent hundreds of hours of my life, sleepless nights, sacrifices, and genuine hard work.
I never expected that a platform I trusted with so much of my time and effort would leave me in this situation without communication.
I am publicly asking Teachers Pay Teachers to review my case, explain what happened, restore my account if it was closed in error, and clarify what will happen to my unpaid earnings.
All I want is fairness, transparency, and someone from TPT to finally listen and respond.
No hardworking seller should have to experience this kind of uncertainty and silence.
MJ
Marc J.
My account was closed and all communication ended.
I opened a Seller account, paid for a year's subscription and started listing my products (Sunday school lessons). I sold my first two items, and upon querying where the payment for the first one was, the account was closed with an email saying that I had violated their terms of service. I tried emailing them, asking for an explanation; nothing. I sent an email to the customer service email. Nothing. Money gone and no one appears to care. Smells like a scam!
AN
Anastasia
Four Years of Work Lost Without a Clear Explanation
I am extremely disappointed with my experience as a seller on Teachers Pay Teachers.
I spent four years building my store, creating resources, serving customers, and putting a huge amount of time, effort, and money into my work. Then, without any meaningful warning or clear explanation, my account was closed.
What makes this even worse is that I still had around $1,500 in earnings connected to the account. I was given no clear reason for the closure, no proper communication, and no real opportunity to understand what I supposedly did wrong or correct any issue.
I also spent a significant amount of money purchasing resources from other sellers on TPT. I deliberately bought these materials so I could use them legally and respect intellectual property rights. Many of them were purchased with commercial-use licenses specifically for use in the resources I created.
Now, because my account has been closed, I can no longer access many of the resources and licenses that I paid for. This means I have not only lost access to my store and my earnings, but also to digital products I legally purchased with my own money.
I genuinely do not believe I violated the platform’s rules. After four years of work and significant financial investment, being treated this way has been devastating.
A seller should at least be told exactly what rule was allegedly violated and be given a fair opportunity to respond. Closing an account without a clear explanation, while also cutting off access to purchased resources and affecting approximately $1,500 in earnings, is extremely unfair from my perspective.
I hope TPT seriously improves the way it communicates with sellers and handles account closures. Decisions like this can erase years of work, financial investment, and income overnight.
NN
Nuzzori N.
My seller account was permanently…
My seller account was permanently closed with no warning. I never had refunds or issues with my store before this.
I have emailed TPT over and over asking what I did wrong and still cant get an actual answer. I know other sellers who are getting replies from TPT right now, so I know they are responding to emails.
I lost my entire store, all the content I spent so much time creating, my store and customer information, and the membership I paid for. On top of that, they still have money from sales I already made that hasnt been paid to me.
It honestly feels like my store and everything I built was just taken from me overnight. If I did something wrong, tell me what it was. If something needed to be changed or removed, I would have done it. I was never even given that chance.
I just want a real person to review what happened, tell me why my account was closed, and pay me the money I already earned.
TL
The Lost B.
TpT is a parasite! Don't share with them IXL getting rich from your work
TpT is a parasite!I was an Educator in the classroom for over 18 years and had to leave do to a permanent illness. I am now blind. So I work from home with an assistant to produce worksheets, lesson plans, unit plans and classroom decor and organizers for teachers. After also having a TpT store for 18 years they just deleted my whole store yesterday sighting non-compliance to their terms. I have emailed and implored them to tell me which of my products broke which rules and asked them to reconsider because I had been a Seller/customer for so long and had over 900 items/resources on this site. I see that now they have many new ventures , Where they sell products but do not produce anything. They steal your products and then when you sell well enough they delete your store and sell your hard work for profit! Then they don't even give you a real person to tell you why. They just say "This message is to notify you that your TPT account has been closed due to violations of our Terms of Service including violating Seller Guidelines" They wouldn't even tell me which products or what was specifically done wrong. 18 years down the drain and I suspect they are still making out by piggy backing of off the sellers on TpT until they sell well then they too will find some issue that makes their store no longer viable.
LK
Lama K.
Seller Account Closed Without Warning or Clear Explanation
I am extremely disappointed with my recent experience as a TPT seller. I have had my store for more than three years and have invested a huge amount of time and effort into creating and designing my own educational resources.
My seller account was suddenly closed without any prior warning. The email I received referred generally to TPT’s Seller Guidelines, but it did not identify a single specific resource, listing, mistake, or technical issue that supposedly caused the closure.
This is the most frustrating part. If there was a problem with one of my resources, I would have expected TPT to tell me exactly what the issue was and give me an opportunity to review or correct it. Instead, an established store that took years to build was closed immediately, leaving me without a clear explanation of what I had allegedly done wrong.
I have contacted TPT and requested a manual review and specific details about the reason for the closure. I am currently waiting for their response, and I genuinely hope they will review the situation fairly and restore my account if this decision was made in error.
I understand that marketplaces need rules and quality controls, but sellers also deserve transparency and a reasonable opportunity to understand and address any concerns before years of work are removed overnight.
I will update this review depending on how TPT handles my appeal.
MD
Matthew D.
Closed my store without warning
Closed my store without warning that had $6000 of earnings that they never paid out. Don't answer any messages either.