One of worst couriers in uae. Staffs attitudes unbelievable and they even can’t communicate properly as their language is very poor. Today I called about my shipment and the staff looks like in half sleep or intoxicated don’t know what’s? It’s unfortunate is to deal with kind of unprofessional firms in this great land. I would like to rate BELOW ZERO AS THEY DESERVE TO GET BLOW THIS. Disgusting attitudes by the staff
VV
Vipin V.
Awful
Awful, unprofessional, inexperienced.
Not a courier company but a group of people who do not know what is going on.
SA
Syed Ali A.
Extremely Poor Delivery Service and Misleading Updates from TCS Express
I used TCS Express for a COD parcel that I placed on Saturday, 13/06/2026, with an urgent delivery commitment. The expected delivery date was Wednesday, 16/06/2026, but even today, 22/06/2026, I have still not received my parcel.
During this period, I contacted TCS customer support at least 6 times, and every time I received a completely different response:
Wednesday end of day: “It will be delivered by Thursday somehow.”
Thursday morning: “It will be delivered today.”
Thursday end of day: “It won’t be delivered today, but tomorrow for sure.”
Friday morning: “The rider went out but your address was incorrect.”
Friday end of day: “Your address is correct, but your office was closed.”
Saturday: “No rider ever received your parcel; it is still lying in our warehouse and will now be delivered on Monday.”
On Saturday and Sunday, I was repeatedly told that my office was closed and the rider attempted delivery, but there was no real attempt or contact made.
Even the tracking system shows inconsistent and misleading updates, repeatedly claiming that the rider is “out for delivery” every day, which is clearly not true.
I personally contacted a TCS representative, who confirmed that the parcel is still in their warehouse and suggested that I should collect it myself. This completely defeats the purpose of home delivery service.
I also tried contacting the rider directly, but he did not respond to calls or WhatsApp messages and later switched off his phone.
Overall, this has been a very disappointing and frustrating experience with no accountability, no clear communication, and no actual delivery attempt despite multiple promises.
SJ
SYED JAWAD R.
Very poor services in lahore all city…
Very poor services in lahore all city deliveries good butt in main city lahore not good services provider shame on this behaviour improve company services or shutdown in lahore other competitors working good parcel sent from sargodah to lahore 5 June butt raider not comes to my location said not one live this location
NB
Naveed B.
Great service
Great service, delivery time more than expectations.
SK
Saad K.
WORST EXPERIENCE EVER
WORST EXPERIENCE EVER
MH
MUHAMMAD H.
Ek dam ghatiya service or pese kha kar bhet gaye
Ek dam ghatiya service or pese kha kar bhet gaye account managar ke itne nakhre jese humhy khila rahi ho amount both lamba hold kar rahy hai or return bhi zyda hai sare jahil ke bachy yeh log main 6500 kha kar bhet gaye, main kha ramzan ki zakat tum logo
CL
Cleatscutuk
Worst Experience
Worst Experience
I lost my 10-12 product which was around Rs 400k
never use their services