Mr Derek L.
I purchased a Nissan Juke off Taylors…
I purchased a Nissan Juke off Taylors Pitstop in May and the very next day the clutch decided to pack up on me miles from my home. Eventually the AA took the car back to Horley who then apparently repaired the said clutch. 20 days later, again miles from my home the clutch burnt out and once again the AA returned the car to Horley for repair. However this time Pitstop refused to repair the car under the warranty claiming the burnt out clutch was caused by the driver i.e. myself. Obviously, I was not too pleased with this response, as I have been driving all sorts of vehicles for over 50 years and never had a clutch burn out on me. Upon further investigation it transpired that on the first clutch repair, the Company had not replaced the fly wheel which is recommended, so I did have a case for them to answer. The Company then told me they wanted £925 to fix the car plus they decided they were going to charge me £30 plus vat a day storage for the car until I got it removed. I wanted the situation resolved so I offered to sell them back the car which they agreed at a greatly reduced price. They then resold the car immediately at a greatly increased price. Obviously due to all the above facts I could not possibly recommend purchasing a car off this Company.