Christopher
Important to know before proceeding.
Fully disabled combat veteran, got into tax pickle and downsizing due to declining health/income. GOOD NEWS: TRA said they could help. TRA was clear that my assets/property are still subject to liens and interest penalties during the 9mo. process. NOT GOOD NEWS: These details were discussed after the cancellation period (3 days). Almost 1 month later, my case is still in initial review. TRA is glad to help me with IRS payment plans, but these are readily available at irs gov/payment, and these are not TRA solutions, they are IRS solutions. I am out over $21,000. Refund has been denied. TRA should move faster to assess clients needs or extend the cancellation period. Note that TRA has offered to expedite, but the long pole/obstacle remains IRS, who moves when they are ready. Edit#1. Supervisor Henry informed me TRA does not take state tax cases, though my initial advisors made sure to tell me they do, even collecting documents for state taxes. I'm sure their is a fee for this included with federal, but i cannot tell what that is.


