TAXNET FINANCIALReviews of taxnetfinancial.com

They take so long been waiting a week and s half and they just now finished my application. I've asked for a update for three days now no one cared to email back. I domt mind spending $528 if its done in a timely manor and correctly. They need to be trained in customer service for sure and customer appreciation.

Unethical Practices and Poor Customer Service I am deeply disappointed with this company’s handling of my situation and their refusal to refund $29.99 for a service they did not provide. As someone currently disabled due to cancer, I trusted this company to assist with a tax extension, only to discover my accountant had already filed one. The process took less than five minutes, and the IRS immediately flagged it as a duplicate, meaning no actual service was rendered. Despite explaining this, the company insisted the fee was non-refundable, citing a policy that feels designed to exploit customers rather than prioritize fairness. Their responses were dismissive, ignoring the fact that no value was provided for my payment. For a disabled individual navigating financial and health challenges, this $29.99 is significant, and their refusal to refund it shows a lack of integrity and compassion. I strongly caution others against using this service. Their unwillingness to rectify an honest mistake and their prioritization of profit over customer care is unacceptable. I’m pursuing a dispute with my bank and filing complaints with the Better Business Bureau and other consumer protection platforms to ensure this issue is addressed.

I would absolutely never recommend that you use their service I feel like they should be ashamed of themselves for the extremely outrageous fee that they charge it should be determined based off the amount of work done but they charge you a set fee so knowing that when I did the taxes myself on TurboTax it was 6 minutes to complete my taxes from beginning to end because I attempted the advance which they present as if it's almost a guarantee they charge you over $500 to do your taxes whether you get the advance or not $500 for a 6 minute job is outrageously disrespectful when I have $1,000 tax return thank you guys should be really ashamed of yourself for treating people like they don't work hard for their money and like you guys deserve $500 for 5 minutes of time that's extremely disrespectful I would never in my life recommend your service to anyone you should really rethink the way that you treat your clients. That's my personal opinion shame on you guys. Not to mention I received zero communication zero update zero emails responses to any questions that I had zero contact the entire process from this company other than the initial when I reached out with questions I received no response. Seeing that you took a disrespectful amount of my money pretty sure I deserve for you to be right on it without delay I should have zero questions or concerns for the amount of money you charge me doing the math how much that means you make an hour makes me sick exactly what's wrong with the world.

TextNet financial filed my taxes without me signing anything charge me $528 for doing so and then hold on to my money after they've been paid instead of depositing into my account I'm guessing so SBTPG can get interest on the money. Biggest stamp I've ever seen hell I'd rather pay h&r block at least I would have already had my money and how do you file somebody's taxes without them signing their forms??

If I could give Zero stars I would. This company is a scam just to get you to give consent for them to file your tax return. I was denied for the RAL due to not having a W2 yet. A week later they filed my tax return without a w2.

Terrible scam lure you in by their Refund Advance offer… then charge an outrageous fee for their services ….I had been using H&R Block and TurboTax for years. I was lured in by their promises of a smooth tax filing experience, but my experience was anything but that. After completing my own taxes, I was charged $550 for all my work not done by a Tax Pro but myself. This is an outrageous price, especially when I have successfully filed my taxes on my own using TurboTax for around $100 for years. I felt misled and frustrated ultimately denying me the advance but pocketing the fee when the IRS accepted it. . I cannot recommend Tax Advance based on my experience. If you're looking for affordable and reliable tax services, I suggest sticking with self-service options like TurboTax or H&R Block, Save your money and avoid the disappointment I faced with Tax Advance

I initally applied and sent over all documentation asked for. They spent days processing my paperwork just to send me an email saying I was denied the initial RAL. I emailed them back and asked my return to not be filed and they submitted anyways. I called on 1/19/25 to ask about the filing of my return. I never recieved an accepted email as I was accepted into the the test hub nor do I have a copy of my tax forms from them. The rep did say that I should hear something on 1/21/25 about the traditional RAL.

I had applied for a RAL for a sudden emergency. I completed all the paperwork and assumed I was approved. However, after a week of playing phone tag and email with TaxNet, they then sent me an email saying I wasn’t approved (no reason was given). In the email, they also said that they would complete my income taxes automatically on 1/17/25. I then emailed them three times and called to inform them that I DO NOT want them completing my taxes. I have yet to receive an email response or have "Loyd Wilson" call me back confirming that they will not complete my taxes and delete all my personal information they have. I don’t know how this company is in business.