Joe A.
Customer Service is terrible
I have been using the program for years. Overall good program. Customer services is the worst. 30% price increase the last 3 year. They have a new Client portal this year replacing ClientXchange. Looks great. I have sent 4 or 5 emails over the last two weeks with questions. Crickets... not one response. I want to get this set up ASAP as I have to send new invites to all my clients. Upping the rates then customer service in the toilet...




