TawoyReviews of tawoy.com

Ordered a dress weeks ago. No update received. I reached out and was assured that the dress was being prepared for shipment. Only to receive notice that my item was no longer available. After weeks. Do not order from them

You should know that when you purchase from this company they don't take returns unless there is something wrong with the item AND you have to pay a large shipping fee. There fabrics are not high quality and are VERY thin. Don't buy from this source if you are the type that likes to order, try, and return. There is no opportunity to talk to someone in person either. It is all by email.

Stay away! Get I get a negative -5stars? Horrible quality...very thin but true to size. Basically wearing tissue paper. I bought 4 dresses and want a full refund. They would not give me a refund slip and asked if $30 is ok??! I spent over $175. We have been going back and forth now they are up to $75....I haven't seen a dime and don't trust if I send my 4 dresses back I will see a dime!Do NOT buy anything from them. No customer service line either!

My experience with Tawoy was horrible. I ordered 5 dresses. The quality on ALL of them was extremely poor! They were all see through (even the dresses that were not white!). The material was cheap and thin. And they all fit like I was wearing a tent. I ordered a size small which is my usual size. I reached out to Tawoy to return on the dresses. I had actually reached out to them BEFORE I placed the order to make sure they would take returns due to poor fit or quality and they assured me they would. I still have this email. However, they REFUSED! They said return shipping was too much and offered to credit me $75 to keep the dresses. That was not even 1/3 of the purchase price and the dresses are UNWEARABLE. We went back and forth via email and I was able to get them to refund a little more (still not even half the purchase price). But they would not let me return and they would not refund more despite assuring me in an email before I made the purchase that they would. DO NOT BUY FROM THIS COMPANY. THE QUALITY IS AWFUL AND THEIR CUSTOMER SERVICE IS EVEN WORSE! ETA: I also tried to review each of the dresses I bought on their website. No surprise that they did not approve any of my reviews because they were not glowingly positive like all the other (probably fake) reviews on their site. So unfortunately it is impossible to warn people on their actual website because they police everything that goes up there. Awful company.

I placed my order April 7th. It is now May 2nd and my order has not shipped yet and there is no expected shipping date on the website. I have reached out to customer service via email and Facebook and they have not responded to either request for an update. I ordered 2 dresses for an event in June. However, I may need alterations so this is very stressful. Don’t order from them unless you don’t have a time frame or order at least 2 months ahead.

Very disappointed in the quality of the items. The dress fabric was very flimsy. Absolutely will not wear the clothes. The items did not look like the pictures. Gave one star because I had to provide a rating.

Super cheap material. Really thin and plastic feeling. Shop offered me 25% refund on my ENTIRE order. No offer of exchange or store credit. Very disappointing.

I’ve ordered over $350 between both my orders. The quality of the clothing is poor. When I contacted them on my first order ($125) they said they are in Dubai and offered me a refund of $15! Now I’m negotiating my damn money back. Do Not Order from these people. They’re horrible!