TauckReviews of tauck.com

My wife and I recently took a trip to Italy, a 14-day Tauck Classic Italy. The trip was wonderful until my wife fell and could not continue on. Although we had issues with the travel insurance company, Tauck stepped up and agreed to reimburse us for the expenses we had because of some communication issues when we left. I will definitely be scheduling more trips with Tauck. They are a first-rate company who understands the value of dedicated customers.

Tauck does it best! This was my 8th Tauck Trip and it was wonderful. Well planned and excellent experiences. Would highly recommend Tauck. They are the best!

We have taken two tours with Tauck, one to California and one to Italy, both in 2022. We have two tours scheduled this summer. We originally scheduled our tour to Italy in 2020. When everything shut down, we received a credit for a future tour, that included the price of the insurance. If you book another tour, and cancel THE DAY BEFORE the tour you are signed up for, you get 100% of the money applied to the new tour. You pay for insurance, so that you get your tour price and flights refunded. Not everything goes perfectly. This grousing and complaining on this site is shocking. If you buy the insurance, and don't take the trip, without booking another tour, you don't get the cost of the insurance back. That is clearly spelled out in the travel documents. If you don't want to pay for travel insurance, then don't pay for travel insurance. But, to say you canceled, and to complain that you didn't get your premium back, is just ridiculous. I have traveled with the constant complainers, and those who have something negative to say at every stop. Most people are wonderful, and thrilled to be on their journey. However, you will never satisfy everyone. Go with Tauck, if you want a top of the line experience. Top hotels, access, skip the line access, etc. Great local guides. Private after-hours tour of the Uffizi gallery was fabulous in Italy. We have had a bad meal here or there with Tauck. Did it wreck the trip? No. Where there some things I would have changed a bit? Yes. Did it wreck the trip? No. I would think that those able to afford a Tauck trip would realize how blessed they are. Stop complaining and realize that you will never get a perfect trip. I will continue to travel with this company and I will tell you why. We were supposed to leave for a trip on Tuesday, May 16th. On May 15th, my son was hospitalized. The rep took care of me, and guess what? I already have a full refund, less the cost of the insurance. Today is May 18th, and I already have my money back. This is a good company that cares about its guests, so I recommend them. I have made some unbelievable memories with my family. I have been lucky to be able to go to places I have only read about. An occasional so-so meal or an imperfect itinerary cannot lessen the impact of the travel unless you allow it to do so.

I was on two Tauck tours last year: Jordan and Egypt and Rhine Oktoberfest cruise. Both tours were superb. Local guides were used at every stop. We were really pampered: luggage pick up at our room when we moved. On the river cruise, all tips and alcohol are included in the price. Both were truly first class trips.

I am updating my review of Tauck to be 5 stars because while it did take a long time to work out my refund for the missed days of our trip due to Covid infection 5 days into our Ireland tour the company has refunded all of my additional expenses and the cost of our missed days of the trip. I will be a returning customer as they have restored my faith in customer service!!

I recently enjoyed a 10 day Tauck Tour of Tanzania and Zanzibar, Africa. The tour exceeded my wildest expectations. If you are interested in experiencing unparalleled and close up wild animals in their natural habitat this is the tour for you. While the daily safari drives are a bit grueling for my age (67) they are worth the bumpy drive (referred to as an African massage), not to mention the very comfortable accommodations every evening with the best possible views. Our tour guides were superb. They were knowledgeable and eagle eyed at seeing and then quickly driving to see animals doing everything animals due in the wild including hunting and killing prey, caring for their young, mating rituals and much more. We even had a sunrise hot air balloon ride over the Serengeti. Our tour guide, Ivan, was a wealth of information on local customs and traditions. We visited a local tribe and were granted unprecedented access to their daily lives. A visit to the site and museum where Professor and Mary Leakey spent their lives uncovering the “cradle of civilization” where they discovered the bones of the earliest humanoids was an unexpected treat.

Whenever a tour is cancelled for any reason and trip insurance was purchased that amount is used for that exact purpose ie. insurance . Most tour companies take the premium , however Tauck credits that total amount to another tour if booked within their time frame . We have taken many tours , Tauck has gone above and beyond their duties to us each tour . It is unfortunate some do not understsnd trip insurance . When purcasing auto insurance your premium is not refunded if you have no accidents .