TauckReviews of tauck.com

My wife and I recently returned from Tauck’s tour of Vietnam, Cambodia and Thailand. While it was a great tour, offering five star hotels, great restaurants and meaningful excursions there is one thing that could cause you a great deal of trouble and expense if you are not very careful. I made an error on my visa application to enter Vietnam and though it was accepted and I received a valid visa the error of a wrong entry date caused it to be refused by a gate agent in Tokyo, Japan. What followed was a nightmare of inconvenience and added expense as I attempted to get a new visa. Vietnam refused to correct the original. I had to get a new one. Having finally received a new visa, and costing somewhere around $400 and a one day delay in entry I arrived in Vietnam only to be refused entry because they claimed that I had used the same photo on my passport and on my visa. I had not and attempted to point out the differences in the two photos, which they rejected. Eventually, I bribed an official with $25 and was allowed to enter the country. Please be forewarned, the Vietnamese immigration officials are extremely strict. Go over your visa request form in great detail and ensure that there a no errors.

My wife and I went on our 1st Tauck 14 day river cruise from Amsterdam to budapest in sept. Of 24. We had a great experience!! Tauck employees all went out of their way to give us everything we wanted. If we asked for it they came through. The room was great!! [ but it was the largest one available]. Room service was a nice luxury, acomidating anything we wanted, even though it wasn't on the menu. When the weather was nice we just asked and they took bikes off the boat and parked them on the dock and put them away when we returned. We had very exclusive experiences as promised, a nice variety of things to do and places to see.above all we were very impressed with the handling of any unforseen difficulties. Which there were, not the fault of Tauck but weather not in their control. Record breaking high water on the rivers caused trip interruption, the boat couldn't go further , 4 days left until budapest, they shifted the tour the best that could be expected. Where we missed out on somthing they went over and beyond to make a better experience.I know this last 4 days cost them alot of money but they made our happiness their highest priority. Even after we returned home we recieved in the mail a sizable refund check as an adjustment for any inconvenience. Also gave us a sizable credit voucher for our next trip. The staff really cared and we could also see that that the company they represented had the same compassion. We trusted Tauck with our 40th anniversary trip , and I feel that they didn't take it lightly that we paid a substantial price and trusted them, and they took very good care of us. Any company can easily be praised for doing a good job when things go smooth, It takes an exceptional company to come through when the unexpected arises. We will be traveling with Tauck again for sure!!!

Having been on multiple Tauck tours, I was a bit shocked with the rating. We have always had the best experiences.

We have taken 9 Tauck tours and all have been exceptional. This year we were going on a river cruise from Madrid to Lisbon. My wife was hospitalized one week prior to going. Tauck immediately credited 50% of the total to our credit card and within 10 days we received the balance from Aon insurance with no hassles. I will continue to use Tauck happily.

EVERYTHING ABOUT TAUCK IS OFF THE CHARTS AMAZING. We took a Northern Italy tour pre-covid, and a Switzerland trip this summer. Both times, ⭐️⭐️⭐️⭐️⭐️ everything! The hotels drop dead gorgeous in great locations; food amazing; the itinerary was incredible; the tour director knowledgeable and kind; service at all levels was terrific. I cant understand anyone not having an incredible time with Tauck.

Have enjoyed 10 trips with Tauck so far and all were excellent and worth every dollar. (Three trips were to Africa, one to Peru/Bolivia, Patagonia & several to Europe). Our most recent was Manitoba in November 2023 which was still excellent all around as expected. We stick with fully Tauck led trips and not those where the Tauck group is a smaller part of a larger group i.e cruise,etc.—as we can do those outside of Tauck on our own if desired. Will try them again to insure their high value is consistent—especially since they are priced even higher these days. Note: we’ve found their nonrefundable insurance premiums and/or deposits lost due to cancellation are common practice with most travel companies we’ve worked with.

My husband and I did a Tauck tour of New Orleans and Baton Rouge. Wonderful hotels, THE BEST tour guide and great excursions. We feel like we would never have seen everything on our own and got our monies worth! Highlight is the Jazz concert in Preservation Hall and World War II museum.

Just returned from 14 days travel the coastal perimeter. It was our favorite trip + we frequently travel. Our Tour Director (Vincent Baxter) was very knowledgeable + made the trip wonderful. He shared his life with us. He explained The Troubles + The Hunger and told little known facts. We’ve never learned so much. If you go in mid May all the Hawthorn trees will be in bloom. They are everywhere + beautiful. The Irish love their country + are very proud of it. The beauty will stay with us forever.