Susan M.
It was disappointing to say the least…
It was disappointing to say the least my first time ordering from this company because it was recommended to me by a tattoo artist, and I was super excited and ordered it because it was recommended and I ordered it and they shipped it through US Postal Service, which said it was delivered to my address I looked outside. I asked my neighbors I checked my mailbox. It was not anywhere to be found. I reached out to customer service. It was immediately shot down and sent an automatic message about looking through the tracking number, which I obviously already did. I responded again with hopes to actually reaching a life person in order to get assistance because my appointment to my tattoo was coming up pretty quickly again I was shot down with No help and was told that there’s nothing that they can do for me or will do for me because US Postal Service said it was delivered so I had to pay another completely different bottle and paid for shipping and everything to get the second bottle. The numbing didn’t even last long enough for me to even stress about it. I paid double the amount for this little bottle I talked to my Tattoo artist about it in my experience and she stated that the company actually has declined that she used to order from there all the time and the shipping has gotten worse and the price doubled, and that she was gonna be looking for a new numbing cream to recommend and asked me if I had a different place that I used so that she can start recommending that one. She will no longer be recommending this to her clients because of the experience that she continuously to hear from this business.



