Tattoo Numbing Cream Co.™Reviews of tattoonumbingcream.com

Extremely disappointed with this company and its customer service. Since June 4, 2026, I have been trying to resolve a refund issue that should have been simple. Somehow, my order was placed as a “monthly subscription,” even though I NEVER requested or authorized a subscription. As soon as I noticed another tattoo numbing cream being processed and shipped, I immediately contacted the company to cancel it and request a refund. The company told me they could not stop the shipment but promised me a FULL REFUND once I returned the product. I followed their instructions and returned the package on June 12, 2026. The company received the returned product, yet I STILL have not received my full refund. Their communication has been extremely poor—slow, inconsistent, and frustrating. I have repeatedly had to contact them for updates and answers. Their own policy states that unsatisfied customers can receive a full refund, yet despite returning the product as instructed, I am still waiting for the money they promised to return. I did not authorize a monthly subscription, I returned the product, and the company received it. I should not have to repeatedly chase a company for a refund they already promised. This has been an unacceptable experience and extremely poor customer service. I strongly encourage potential customers to carefully review their orders and subscription terms before purchasing.

When I was placing my order I checked the expected delivery time and saw it should arrive before my appointment for my tattoo. Because there was a long delay in the actual shipping it was not going to arrive on time anymore and I reached out requesting a cancellation and refund. I was told there was a delay in shipping due to low product stock and that if I waited I would get a soap with the cream. I decided to wait and bought a different product for my upcoming session. Once the tattoo numbing cream arrived, after my tattoo appointment by the way, the promised soap was not included.

The cream is only 5% and barely worked for my 4 hour session on my thigh. My wife ended up using some of it on her arm for a small piece and she also said she could feel everything. 1/10 would not recommend. There’s other tattoo creams that have 15% and that shit works amazing!

I placed an order on July 26 for an order that I was told would make to me before august 5 which was the date I got my tattoo. On the 6th i asked for a refund because i had not received my product. It was then that i was told the warehouse ran out of product. On the 8th, i magically received an email with a tracking number stating that my order was in stock and had shipped. Horrible!! Now i have product ill never use…

Rubbish product don’t use it. Buy tktx as this product does bot work and double the price. Reached out the company didn’t want to compensate for a rubbish product.

I paid almost as much for shipping to get this product on time. The package arrived damaged and the contents spilled all over the package. I wrote a negative review and received the following response which I found was alarming. We are sorry your package was damaged during shipping and we strive to make things right. If you change your review to 5 star we would be happy to either resend your order or offer you a 100% full refund. My business and money go to companies who value honesty and good products. I will not do business with this company in the future, as my reviews will maintain their integrity and will not be bought.

Order the number and cream combo pack, it came in a ripped envelope three weeks after they said it would arrive here, I spoke with customer service on three separate occasions they told me they were out of product. Didn’t have a shipping timeline yet would not give me a refund. I miss my tattoo appointment with the numbing cream. Had to go through the whole appointment with no numbing cream whatsoever. Worst company ever also product looks very generic like they use third-party packaging from China. I don’t even know if I would trust what’s actually in there .

I never got it. I been saying that for the past weeks.