TatBrowReviews of tatbrow.com

I would have given it a 0 if I could have, this thing is worthless, nothing like how it is shown in the ads, don't waste your $, I'm quite pissed that I wasted mine

They sent the wrong color. Took weeks to receive. A liquid dispensed when I attempted to use it. No tats only splats. Utter JUNK!!!!

There was something that looked like moldy lint inside the tub cap. It was Maoist and disgusting. Unfortunately I didn’t notice it until I’d tried the product. I can say that it does not make clean clear strokes and rubs off easily. Trying to send it back but dealing with them is not easy. They want a video of the moldy lint. A responsible, trustworthy business would have just sent a label when I told them I wanted to return the item. Find something else. This isn’t worth the hassle.

Absolute scam!!!!Tried to cancel order right away and they ignored my email. Days later said it already shipped. It shipped to wrong address and customer service is a joke saying to refuse it when it went to an undeliverable address! Ended up giving me 50%refund when I never received the product! Fraudulent company! Reported them to BBB!

BEWARE!! The eyebrow pen is awful. There doesn't seem to be an easy way to control the liquid, so it goes on thick and leaves little spec's along the brow line. Dealing with the "customer service" is, also, awful. There is a phone number listed, but it goes right to voice mail and then an email comes, saying this is the only way to deal with returns, but you are given the run-around. They do not convey professionalism.

I order two ebony brow pens from Tatbrow during a sale. When they arrived, they were much too dark and went on very thick - not like brow hairs as described. I then ordered the next shade down, again two during a sale. The color was exactly same as the ebony as was the flow. I contacted customer service to get a refund on the two unopened pens (one from each shade). They made me send photos of the two pens on my skin showing both were the same color. They offered to send me another shade but after looking like Eugene Levy, I only wanted my money back. I haven't heard from them since. Product is assembled in China and the quality shows. Lesson learned.

Frustrating company and lousy customer service. I ordered their famed microblading pens 11 days ago and the products still haven't shipped. After a couple of back-and-forth correspondences, I was advised they would be in touch with the warehouse and get back to me. This is not happening and it's up to the customer to follow up. I'm fed up and requesting a refund. Beware of this company.

Charged my card more than two weeks ago and order still says “unfulfilled”. Email responses to my questions all say the same thing : “We are checking with the warehouse and will get back to you as soon as we hear from them.” I am currently disputing the charge with my bank. This company is either a complete scam or wildly mismanaged.