Tata MotorsReviews of tatamotors.com

Worst and unethical customer support from your helpline team

As a customer who opted for Tata Motors' Z Connect app to manage my EV car remotely, I can confidently say it's been nothing short of a nightmare. Let me break down the sheer incompetence and frustration that comes bundled with this app: 1. Snail's Pace and Confusion: The app operates at a speed that makes glaciers look like speed demons. Navigating through its labyrinthine interface is akin to wandering through a dense fog with no compass. It's slow, clunky, and about as user-friendly as hieroglyphics to a modern-day scholar. 2. Pathetic Functionality: Calling the functionality of this app pathetic would be an understatement. It's like trying to use a landline phone in the era of smartphones. Basic functions fail more often than not, leaving users stranded and frustrated. It's like rolling a dice every time you attempt to use a feature, except all sides of the dice lead to disappointment. 3. Unfair Subscription Shenanigans: Tata Motors takes the prize for the most unjust subscription model in the history of subscription models. You pay a hefty sum for a year-long subscription, only to be told six months in that your data has mysteriously evaporated into the digital ether, and now you must cough up the same exorbitant amount for another year. It's daylight robbery disguised as a subscription service. 4. Customer Support Abyss: If you enjoy banging your head against a brick wall while listening to hold music that sounds like it was composed by a broken fax machine, then Tata Motors' customer support is the place for you. Lethargic, arrogant, and about as helpful as a screen door on a submarine, they epitomize the term "customer neglect." 5. Senior Officials' Ignorance: It's not just the app and the support that are the problem; it's the entire culture of ignorance that permeates Tata Motors' higher echelons. Senior officials seem blissfully unaware of the colossal mess that their app and support system have created. Their indifference is matched only by their incompetence. My recommendation, save yourself the agony, the frustration, and the hard-earned cash. Avoid the Tata Motors Vehicles like the plague. It's a black hole of inefficiency, greed, and apathy that will swallow your sanity whole without a second thought.

I booked on 25th Jan 2024 till now delivery not available. Delivery service is very bad. I am still waiting from last 1 and half month. Only top model is available booked model is not available. I will write bad review in Instagram tata motor official group if I have not car delivery on time . Maruti Suzuki Wagon R will be better than this. So many customer looking other brands why because stacks are not available. This is big loss to your company. Pls take care of this matter as soon as possible. I have attached car booking details. I have booked in Bengaluru region only Showroom complete adress: KEY MOTOR Ventures Pvt. Ltd No 71/1A & 71/7, Jaraganahalli Village Opp Temple Tree Apartment, Kanakapura Rd, Bengaluru, Karnataka 560078.

Worst experience with orange tata sanathnagar

TATA is a leader in transport, IT, air industry and what not !! Everything But when will you guys design a bug free or clean websites for your tata cars or winger vans ? Whenever I want to search for some car, I don’t find any useful information or not even a gallery. I feel like a dumbhead when using this website. How can you be a leader when you cannot look after one of your subsidy ?

Totally Unworthy. Purchased my first car from them but after sale service is totally Garbage. No clearification on the Services or Products. They just charge the customer in whatever manner makes them money. Even the relationship Manager they have assigned talk like Goverment Employee who doesn't even think about customer just about the Dada Motors Sales. Never Going to buy or Recommend the Tata Car to anyone.

I went for a third free servicing at Zedex Mobility, Behrampur, Gurugram. The cost estimate shared by the supervisor was vague and the final bill was much more than the estimate. The paint was peeling off without any scratch or dent, so we requested them to repaint the effected patch, but the workshop was reluctant to touch up the paint. Finally after speaking to the GM the touch up work was done but it was shoddy and unsatisfactory work. Final bill was of Rs 5000/- despite this being a free servicing. The workshop was more inclined towards doing wheel alignment even when there was no requirement to do the same; because wheel balancing would have been chargeable. One more sore point is that Zedex Mobility does not have a drop home facility. The workshop is located at a remote location where one can't even find cabs. TATA motors should not resort to such substandard outsourcing. This is definitely below the average standards as compared to what Mahindra, Maruti or Hyundai are offering.

such a bad experience wherever you go at Tata Showrooms and also service experience is way too poor, need to improve.