Tata MotorsReviews of tatamotors.com

Not proper service it's very waste

Bad dealing rude behaviour😡

I purchased the Tata Altroz with high expectations, but my experience has been nothing short of disappointing. The after-sales service is extremely poor. Service advisors are unresponsive, lack technical knowledge, and fail to resolve issues even after multiple visits. Getting spare parts is a slow and frustrating process, and there's no proper follow-up or accountability from Tata’s customer care. The mileage is far below expectations. Despite the company’s claims, I barely get 10-12 km/l in city conditions with the petrol variant. For a car marketed as efficient, this is unacceptable. The fit and finish of the car is also subpar. Interior plastics feel cheap, panel gaps are noticeable, and the overall build quality doesn’t match the price tag. Even basic features like the infotainment system lag and feel outdated. I regret choosing the Altroz. Tata needs to seriously improve its service network, engine performance, and overall product quality. I would not recommend this car to anyone looking for a hassle-free ownership experience.

Top leval thirdclass sirvice , management and top leval thirdclass car tata safari

Don't buy any Tata vehicles. Their vehicles are the worst. They use the lowest quality components, and their customer service is the worst. They charge customers exorbitant prices without even doing the job properly. Their products are also not up to the mark. Therefore, don't buy any Tata vehicles.

VERY POOR & WORST SERVICE IN DERIK MOTORS TIRUNELVELI

Tata Motors was one of the worst experiences we had. purchased a Tata Intra vehicle 7 months back & right now the vehicle is not working. If there are any problems after purchasing the vehicle, no one will respond. I attempted to contact the customer care and service center, but they were not helpful. It has been 5 days and they have still not found any issues with the vehicle. Don't trust Tata Motors and don't buy any vehicle from the company. Worst service center and customer support. Simhachalam

On 8th August 2025 I have taken delivery of Tata Safari Pure + 2025 model (as per Invoice date), but since as per Hindu mythology 9th August 2025 date was good, I have taken delivery of car on 09th August 2025. On 17th August 2025 (Sunday), I with my family went for Lunch to distance about 60 kilo meter. While retuning, It was about 6 kilo meter to reach my home and I have seen "Engine Hazard Light" symbol on meter panel. Immediately I have stopped the car and Called the service engineer (Amit Sarma, Mobile No. 6900921560) and Sales Officer (Mr. Dibakar, Mobile No. 9101840413) of your dealer "Axom Cars" Guwahati, Assam, India. They have asked for photo in whatsapp and I have shared immediately. Looking at the photo i have sent, they suggested me to drive slowly to home as workshop is closed on Sunday. On 18.08.2025 I have taken the car to the workshop. Lifting the car up we have seen in a particular place a bunch of wire was cut. Engineer said it was cut either by Dog or by Cat. They suggested me to claim for insurance as it cost will be around Rs.30,000/- (Rupees Thirty Thousand only), so I did as they have asked. My car is at dealers workshop now. My grievances is, for such a costly car, -why you have kept all the wire open in bottom part of the car and not given extra guard / protection to safe guard the wires. -Will you provide any permanent solution to this problem? -How would like to compensate my loss as I am loosing insurance no claim bonus? Today I have repaired.... Tomorrow it may happen again. Buying this car, I just can not kill rats, cats, dogs etc. and spend sleepless night waiting for all those insect / animals. Please Note: The safari is my 11th No. Car. Currently I am using Renault Duster, TATA Punch (in my wife Name), Mahindra Scorpio, Maruti Wagon R, Hyndai I 10. Earlier Hyndai Sentro, Hyndai Verna, Hyndai EON, TATA NENO, Maruti Omni etc. But I have never ever experienced such unexpected incident with these cars.