Tata MotorsReviews of tatamotors.com

🚨 🚨 DON’T FALL PREY TO THE FALSE AND TALL CLAIMS MADE BY TATA MOTORS ABOUT ITS PASSENGER CARS ,THINK TWICE BEFORE BUYING FROM ZEDEX DEALERSHIP SECTOR 48 GURGAON 🚨 CUSTOMER ALERT: ₹18.6 LAKHS STUCK AS CAR BEING DELIVERED IS DAMAGED AND REPAIRED BEFORE DELIVERY 🚨 🚨 Distressing experience with ZEDEX, SECTOR 48 Gurgaon since 23rd May’26 PAID ₹18,60,197 for brand new Tata Sierra but the vehicle was damaged by dealership before delivery and I was denied a replacement or refund. Delivery was planned for 24th May’26. I PAID FOR A BRAND NEW CAR AND I WILL NOT TAKE A DAMAGED AND THEN REPAIRED CAR. Numerous interactions with Zedex/Tata Motors with No solution. Utter unprofessional and arrogant attitude /behaviour from Zedex senior management and things said as below to us- AAP BAAT KA BATANGAR BANA RAHE HO", "AAP TO YE SOCH KE AAYE HO KE EK CHOOTE SE ISSUE KO MAIN BADA KAISE BANAU" AAP AAYE HO NA, FEMALE HO , SIR AATE TO AUR BAAT HOTI,ISLIYE AAP SIR KO SAATH LEKAR NAHI AYE HUMEIN KYA MAALUM AAPKE AADMI NE DENT MAR DIYA HO GAADI ME KYUNKI AAPKO AB GAADI NAHI KHARIDNI" KOI KUCH NAHI KAR SAKTA, NAA TATA MOTORS NA CONSUMER COURT. AAP CHAKAR MARTE RAHOGE AUR PARESHAN HOGE. AGAR AAP NE GADI KI DELIVERY LE LI HOTI AUR USKE BAAD AAP YA AAPKA DRIVER GAADI THOK DETA TOH? AAP TO US EMPLOYEE KE SAATH EMPATHIZE KARO JISNE AAPKI GADI PE DENT MAR DIYA,USKI SALARY 20-25 HAZAAR HOGI, MAIN USKE SAATH KYA KARUN? The dealership then also tried to hide the issue and got the part of car painted without my permission( i am the said owner of the car as per them) and sending it to service center again without my knowledge or permission. Most likely they have now repaired the car as well. Tata motors sales manager also promised me a refund and later went back on his own promise. Since 23rd May 2026, we has been fighting earlier for a replacement car and now for a refund, loan cancellation, and basic consumer dignity. To the point that we were forced to send a formal legal notice to Zedex and Tata Motors who again turned deaf ears. No response to legal notice for last 1 month(delivered on 16th June 2026 to both parties) ZEDEX AND TATA MOTORS HAS SPOILT MY SPECIAL OCCASION AND MADE A MOCKERY OF EMOTIONS /HAPPINESS THAT A MIDDLE CLASS PERSON FEELS WHILE TAKING DELIVERY OF A BRAND NEW CAR BLATANT BREACH OF STARUTORY OBLIGATION ON THE PART OF TATA MOTORS & ZEDEX-NO REDRESSAL OF GENUINE CONSUMER GRIEVANCE Legally a car manufacturer is obliged to hand over a brand-new untouched car to the buyer. It is an implied promise made by the manufacturer and its dealer at the time of booking of car, to deliver a brand-new car and not the car which is damaged and repaired . Tata motors and its dealer have miserably failed to fulfil its legal obligation despite receiving payment from me. Regardless of several mails and legal notices sent by me which are duly received by TATA motors and ZEDEX , they failed to redress my grievances. They even refuse to refund the money paid by me while booking car in complete disregard of their legal obligation. They have turned deaf ear to a genuine Consumer grievance. FALSE AND HOLLOW CLAIMS BEING MADE BY ONE OF THE MOST TRUSTED BRAND The deliberate silence on the part of TATA motors and ZEDEX Mobility team demonstrates that the tall claims/slogans made by Tata Motors in its website and advertising campaign such as “human-centric “approach, ‘responsibility' being one of their core values, “connecting aspirations” are all false and hollow.

If i had an option to rate negative star i would have given that. I am frustrated owner of tata safari 2022 6s dark top end model, since i bot the car i am bleeding money in fixes, evey now and then. The wheel alignment is a real problem, my right forearm is immuned to pain now due to the effort it need to hold the steering, ever since the warranty period got over each and every part started to malfunction, breakbooster, coolant, ecu unit, wiring etc etc. Approx 5 to 6 lakhs spent on the car in services since i bought the car, and every times it goes to shed.. almost 3 to 4 weeks it takes,as parts not available. Pathetic service of tata dealer/people. Not a single time did i get a spare car or any discount on the parts for a car that is defective. I will never recommend a tata product ever to anyone.

If you are planning to buy an EV from Tata Motors, PLEASE think very carefully. Absolutely horrible experience with Tata Motors. Our car first showed an HV critical error in April. We brought it in, they scanned it, casually told us “nothing is wrong” and sent us back. Then in May the car completely died and had to be TOWED. It has now been almost 2 weeks of us constantly calling THEM because apparently updating customers is too much work. Every time we called, we got vague answers — “scanning”, “software update”, “Tata people are checking”, etc. Nobody clearly explained what was happening. Now suddenly, after keeping the car for nearly two weeks, we are being told that maybe the underside hit a hump and therefore the battery warranty is void and we may have to pay lakhs. Seriously? This explanation appears out of nowhere after days of silence? We drive carefully and there was never any major impact or accident. If there really was damage, why was this not identified and communicated immediately? Why were we first told the issue was being checked through software and diagnostics? We were repeatedly given vague updates and complicated technical/legal wording, while being pushed toward claiming insurance rather than being clearly told why the warranty supposedly does not apply. As customers, it honestly feels like responsibility is being shifted away instead of the issue being transparently addressed. This is especially concerning considering many early Tata EV owners online have already raised concerns regarding battery reliability and related issues. The worst part is the complete lack of transparency and accountability. A car is not a toy. People depend on it for work, travel and daily life. Keeping customers stressed, stranded and uninformed for weeks is unacceptable. Extremely disappointed with the handling of this entire situation.

I purchased a Tata Sierra two weeks ago, and I’m disappointed with the AC performance. The cooling is not working properly from the beginning, which is not expected from a new vehicle. I have already raised the issue, but it still hasn’t been resolved properly. Hoping Tata Motors takes this complaint seriously and provides a quick solution

These service and sales reps including managers are so pathatic, we have to wait for 4-5 hrs just to change the battery, after so many chases even I was informed that I have to pay for the faulty battery which was so in human, I purchased tata nexon for 14 lakhs to trust in Indian motors but since I bought it I have so many complain regarding led lights battery, services, wipers, every time I went to service they took whole day, never ever I got free before that, I have to raise a complaint for every issue only than I got the things fixed that too not completely, tata motors are nothing but a bunch for jokers and liers who are destroying great Ratan Tata ji dream, Tata motors is a black spot for TATA, even if I think to sell out the car the resale is below the belt around 8-8.5 lakhs in just 1 year, new car with so many faults is a great example of casual attitude for every tata motors employ, I request ti take back your car and refund my hard earn money.

Worst service

I have already booked tata Sierra pure variant in k square motors naharlagun arunachal pradesh on 6th January 2026 and subansiri motors assam in February but till date I have not received any information from the dealer

My father visited R A Motors, Thandi Sadak, Farrukhabad for the 1st service of my Tata Punch, and the experience was extremely disappointing. The service centre seems completely unprepared and poorly managed. Even for minor parts, they said they didn’t have stock. For an authorised Tata service centre, this is unacceptable. The worst part was their irresponsible handling of my documents. They misplaced my service booklet, and instead of taking responsibility, the staff casually said “koi aur le gaya hoga, humein nahi pata”. This kind of response is highly unprofessional and careless. It’s shocking to see such unprofessional and irresponsible people working under a reputed brand like Tata Motors. Centres like this seriously damage Tata’s brand image in the market. I strongly urge Tata Motors to audit this service centre and take strict action, otherwise customers will completely lose trust.