Tata MotorsReviews of tatamotors.com

We visited the Tata Motors showroom on Kalyan-Shilphata Road today at around 7:30 PM to see the Tata Sierra. Unfortunately, the experience was extremely disappointing. We waited for almost 30 minutes without receiving any assistance from the team. Later, one lady staff member came and told us that she would come back and provide the details. We waited for a long time, but there was still no response. After waiting for a few hours, another staff member came and asked us what we needed. When he checked with the lady regarding our enquiry, she simply gestured to him to let us go. This was very disappointing and made us feel that our enquiry was not being taken seriously. Is this really the way to treat a potential customer who has come to your showroom with genuine interest in purchasing a vehicle? I request the concerned management/heads to kindly look into this incident and take appropriate action. Customer experience should be a priority, especially when someone visits the showroom with an intention to explore and potentially purchase a car.

Very disappointing experience, poor service,bad communication. Expected much Better from TATA motors.

Dear Car Seeker, Please refer my Feedback for Tata Cars, i am owning tata since long , i was flow out in emotions & considered only one aspect that is safety but in real life before buying a car you must check its engine refinment, myleage,and most important is service support. All 3 are very poor even i will rate ''Zero'',Service is too pathetic You will feel from starting while you wait in Tata service waiting lounge you will experience you are sitting in Garage. If you are Buying a Preium issue and you will have to feel such experience then it will be annoying. Service team is not competent even Managers, CRM even GM's quality below on level. If you are leaving your car at Tata Motors then Risk will be your your car's spare parts may stolen or you car tampered.

Very very wrost service in madurai chima.

"Connecting Aspirations"? More like connecting you to a tow truck. My 2-year nightmare with the Tata Safari. My biggest mistake of 2022 was believing the phrase, "Tata is a Symbol of Trust." I bought their flagship Tata Safari out of immense pride to support an Indian brand. Today, I realize that slogans like "Connecting Aspirations" are nothing more than marketing gimmicks designed to fool loyal customers. The documentary stories look great on Netflix, but the reality on the ground is a mechanical disaster backed by wildly incompetent service. Once they have your money, you do not matter. When you raise a complaint with senior management, you are met with absolute silence. If Tata Motors wants a case study in manufacturing defects and service failure, they should take my vehicle. Here is what "Tata Trust" actually looks like: Day 1: Delivered with faulty software, locking the car at 80 kmph. It took them an entire month to figure out how to fix it. Issued the wrong Fastag, leaving me stranded at a state toll border. 1st Service Disaster: The staff locked my keys inside the car. To get them out, they ripped open the co-driver door panel and couldn't even put it back together. My driver's door alignment is permanently ruined. 6 Months: Complete vehicle breakdown on the highway. Car wouldn't even push; had to be towed because a "pipe broke." 1 Year: Handbrake jammed entirely, destroying the disc brakes. The car was grounded for 7 days, and I was forced to pay cash because they conveniently claimed it wasn't covered under warranty. 2 Years: Clutch completely fails in the middle of a traffic signal. Again, extended warranty denied. Current Status: Sairam Tata Motors (Mehsana) replaced a windshield washer nozzle, failed to seal it correctly, and now rainwater literally floods into the driver-side footwell. And this doesn't even include the side windows breaking, or the smaller components that go missing after every single service visit. Tata Motors does not listen to unsatisfied customers. They do not honor their warranties. They let local service centers ruin flagship vehicles with zero accountability. If you value your hard-earned money, your family's safety, and your peace of mind—do not make the same mistake I did. Stay far away from Tata Motors.

Very very poor After pursuing car from Gugnani Tata moters here i again again visit only service centre and service centre employee is government employees, they are all time telling Wait , Wait and small issue also not attempting timely and hold till evening. Before purchasing tata moter once visit there service center.

Bed experience of tata Tiago Ev.frequent issues of front axle damage. Spares are not maintained at service centre's.poor response from advisors deputed at service centre.long waiting time for spares at service centre.i will not suggest anyone to go with tata motors.

Complaint against Trident Tata Motors (AUTHORISED TATA SERVICE CENTER BASED IN KANJURMARG EAST) Based on my personal experience, I strongly advise customers to think carefully before getting their vehicle serviced or processed for insurance claims at this service centre. My experience was extremely disturbing. I discovered that the original tail lamp on my Tata Safari had been replaced without my knowledge or consent. I was informed that another Safari's tail lamp had been damaged, and I believe my original brand-new tail lamp was swapped. After several meetings and discussions, the service centre agreed to replace the tail lamp. I also found what I believe to be serious irregularities in my insurance claim. My insurer was billed approximately ₹25,000 for dicky boot painting, despite the fact that: I never authorised this work. My vehicle had no damage requiring such painting. The work was never carried out. My vehicle was protected with PPF, making the claim even more questionable. When I questioned these issues over multiple meetings, I was allegedly requested not to make the matter public. I was offered reimbursement of the insurance amount, replacement of the tail lamp, and an additional one-month warranty. To me, this appeared to be an attempt to resolve the matter quietly rather than explain how these issues occurred. I have preserved extensive evidence, including videos, voice recordings, WhatsApp messages, invoices, insurance documents, and other records, and I am pursuing legal remedies through the appropriate authorities. I am sharing my experience to warn other vehicle owners to carefully inspect their vehicles before and after servicing and to verify every insurance claim made in their name. In my opinion, this experience reflected a serious lack of trust and transparency, and I cannot recommend this service centre. The individuals I dealt with during this matter included GM Shamit Salian and VP Rajesh Sawant. I hope Tata Motors conducts a thorough investigation into this, and I need a fair explanation as to why even Tata is trusting such shady people. I have lost my car's value due to this. I need a fair resolution with compensation