TaskworldReviews of taskworld.com

Response from TaskworldJun 23, 2017

Hi Rebekah, thank you so much for taking the time to review us and share your honest thoughts and feedback. We really appreciate it as we are always looking for ways to improve. First, I would like to say that we are really happy to hear that you find value in Taskworld for task and project management and think that it is a great tool. This is wonderful news and encouraging for our hard working development team :) In reference to your support experience, I would like to apologize on behalf of the team for your experience and that your issue was not resolved. I have just shared your experience with our head of support so we can look up the support communication and interaction that happened in your case, to see if we can get to the bottom of it. We always try to keep communication lines open and solve issues to the best of our ability, no matter what stage a team is in the process, or whether or not they are in a free trial or paid subscription plan. Our goal is to provide the best possible experience in task and project management solutions for everyone. This is the first I have personally heard of lost data or cards, I will investigate our bug/incident reports, however the most common issue we have received is accidental archiving, colleagues deleting cards/projects and these kinds of issues in the onboarding/learning phases of Taskworld. If you are still open to communication and willing to give it another try, we would be happy to offer an extended free trial including a free live demo and support call to your team - you can email me personally at [email protected] ATTN: Jessica Zartler. If not, thank you again for sharing your experience, it helps us to self reflect and improve. We wish you all the best going forward and enjoy your weekend! Jessica @Taskworld