Cary R.
Incompetent lazy customer service
Incompetent lazy customer service. I signed up for their mowing program after days of them calling and texting me. They initially had my address wrong and when I say wrong not even close. I call back to tell them the address. The rep says they can’t find the address in the system. I suggest different input methods; still can’t get it figured out. I suggest opening a Google tab and by process of elimination I would help her figure it out. She got frustrated with me and began being rude. I asked for a supervisor and was told that was “not possible.” That one could maybe contact me in 48 hours but there was nothing that could be done. So while they continuously called and text me during the day at my new job AND took my card information to sign up for their service they were completely useless in actually doing the job for what I can only gather as blatant stupidity and/or inability to do proper data entry. I really thought humans would be able to hold AI off until I dealt with these morons.



