Target Sports USAReviews of targetsportsusa.com

Disappointing handling of a damaged collectible tin I have always had good experiences ordering from Target Sports USA, so I was surprised and disappointed by how they handled this issue. I purchased a knife that came in a collectible tin, and the tin arrived damaged. I called customer service, explained what happened, and they pulled up my order. They told me they would email me a list of information to provide. I took the time to gather everything requested and sent it in. About 12 minutes later, I received what appeared to be a generic response stating that they only accept returns or issue replacements if the actual ammunition cartridges are damaged. My purchase was a knife in a collectible tin—not ammunition. Two things frustrated me. First, if their policy already ruled out any assistance, why wasn’t that explained during the initial call? Instead, I spent time gathering information only to receive a response that didn’t even address the product I purchased. Second, they offered no resolution, even though the collectible tin was part of the item. The purchase wasn’t expensive, so this is more about the principle and how a customer’s concern is handled than the money. I called back, asked for the issue to be escalated, and requested a phone call rather than another email. That response is still pending, and I will update this review if they resolve the issue. It’s easy to be satisfied with a company when orders go smoothly. How they handle a problem is what really shows the quality of their customer service.

Total of 44 rounds lost or damaged by shipper. Rather than send me 2 boxes to cover the shortage, they refunded the cost of 44 rounds. I am still without the quantity I ordered. No options given. When I said that was not an acceptable outcome. I was basically told, "tough shit, we won't reship". Guess who is posting this experience EVERYWHERE...including ammoseek.

Target sports is a complete scam operation. You pay for membership but they never ever have the most common brands and calibers in stock. And their customer service people are clueless and just spew lies than insult anyone with 1/8 a normal brain. That extends to their customer service “supervisors”. I completely regret paying for a membership that offers me nothing. Much better off just going through AmmoSeek like before

Order not received plain and simple

I ordered 6 boxes of 308 remington core-lokt Tipped they weren't sheap they arrived bit late no problem When i opened the boxes to check the ammo 4 out 6 boxes the casing had corrosion on them when contacted customer service i was told they don't cover that because them ammo was not damaged can't be returned but it's obvious that the ammo was not stored probably in your warehouse or whatever was stocked Got exposed to moisture. Never again I will ordered from you guys and I will make sure that everyone is know not to order from you guys

Target sports had their ammo priced incorrectly. I ordered all they had as it would have been an amazing deal. They canceled my order without contact. When I reached out they told me the ammo pallet I’d ordered from was damaged so they couldn’t sell it, but they were more than willing to sell me some from a different pallet at full price.

Arrived damaged box was open and had been repaired in transit. Still waiting on replacement of 22 ammo.

This is nothing but a scam, package insurance added automatically without showing the fee charges and the charge for packaging. These fees are not legally shown, and auto selected. By the time you add the fees to you 25 cent per round coat it just with fees to 30 cents a round for 9mm which is worse than most local retailers.