taptes.comReviews of taptes.com

If I can say one thing about this company it’s fraud. Not only is “Grace” the worst help. She didn’t wanna give me my refund when asked. First I ordered my seat covers in august, then they don’t send any shipping info for over a month. I had to contact them for them to respond quickly with fake shipping dates. It says the shipping label was created but UPS never received the item. I instantly contacted my bank and got my money back when they said my seats were on a ship being brought. SCAM COMPANY!!!!

Similar story to others. I ordered the product and a week later was told that my location was remote and they would go halves on the increased shipping costs. I live in Toronto, the 4th largest city in N. America. When I informed them of this and confirmed my address, they came back and said, "the product is large and needs a bigger box which is more expensive to ship". I then told them that I assumed they ship this product every day/week and likely would know how much it costs by now. I said to ship it for the agreed-upon price or refund my order. 2 days later, I got a refund and no email response. I dodged a bullet. I can only imagine the product didn't live up to expectations also.

We live in Vancouver BC in Canada. We placed an order with them and shipping was included. Few days later, they emailed us and said “many shipping companies” consider our address remote so there will be additional shipping charges. They will pay half and we will have to pay $50. This is definitely a scam to deceive customers into ordering and then raising the price.

sold my email to spammers

When my order eventually arrived many weeks late I discovered the roof bars did not come with any locks even though they were advertised. A vanity panel has now blown off exposing the single bolt on that arm. Taptes won’t reply, so now I cannot get locks or a replacement panel.

I would give them ZERO stars if I could. Product was poorly described on website. When I received and saw this was the case I inquired about a return. They gave me flack about it as it was expensive as they are in Hong Kong. What company refuses a return for this concern? Answer: those that don't want to stay in business.

Buyer beware. I purchased all weather floor mats for my Tesla from these people. The floor mats do not have a means of remaining in place so they crumple below your feet. After 4-5 emails back and forth with them arguing about their product they stated finally that because there were no other comments from customers, this product was designed this way. Imagine how dangerous it is driving and your floor mat gets mangled below your feet or under the gas or brake pedal. They stated that i have to pay shipping and 20% restock. Needless to say, this is the last thing i buy from them.

I bought a complete set of bright LEDs from Taptes to replace every internal LED in my Model X. The new lights are much brighter than the OEMs and I was happy, except that two of the lights didn't work at all. I wrote to Taptes, who wanted me to send a video! To show what? LEDs not emitting light?! I wrote back; they never answered me. Then, about six months later, the new LEDs started to flicker, at first intermittently, then frequently, and then they started to fail completely. I wrote again to Taptes. Guess what? No reply from them at all. Conclusion: these LEDs are cheap garbage sold at vastly inflated prices. Don't fall for this scam like I did. Taptes is just another Chinese company with low quality, product shipped from China, and zero customer service. Save your money and shop elsewhere.