Inspirational, High Quality Printed & Macrame Tapestries. Personalize your space with a Tapestry! Customers love the feel and looks of our wall hangings.
Tapestrygalaxy (tapestrygalaxy.com) has 60 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 47 reviews with 1 star · Clear filters
Amber S.
Ordered April 5th. Received April 29th. Image was blurry and colors were not the same as depicted on the website. Return policy is a pain. Trash. Don't waste your hard earned money.
Response from TapestrygalaxyMay 4, 2020
Hey Amber, we have heard our customers frustrations! As an alternative to returning, I'm happy to offer you a 40% refund.
Katie S.
Took a long time to receive my tapestry, considering the pandemic I didn't concern myself with the delay. However the print quality is terrible. Very blurry I can't even look at it. The colors are way off. Definitely stolen art
Response from TapestrygalaxyApr 30, 2020
Hey Katie! We do not "steal art' as any art on our tapestries is public property. We did issue you a refund on this item, as we are dedicated to customer satisfaction :)
Ayana Ashlen Frances S.
Wow. Wishing I had read the reviews before ordering from this place. I paid for the tapestry on April 8, 2020 and still have to receive any update or ETA on its whereabouts. Morgan the customer service rep is rude and sending automated responses to my requests for an update on the shipment of my tapestry. They will not give me a refund.
Response from TapestrygalaxyApr 30, 2020
Hi Ayana, we do not send automated replies, although we do have "templates" for certain questions for faster reply time. Obviously we cannot issue refunds on products that will be delivered. We have sent you the tracking link and any relevant information we have :)
Krystal L.
I’ve ordered at least 20 items from other places and none of them had a problem being delivered. I believe this company is fraud the Customer service rep “Morgan” is very rude and unhelpful. All I want at this point is a refund and that is being denied. Hopefully I can help at least one person from making a mistake. Don’t order from here. I have to call my bank for a refund because they told me to wait for the delivery then send it back for a refund. How am I to do that when it seems to never be delivered!?
Response from TapestrygalaxyApr 30, 2020
Hey Krystal! We are totally dedicated to customer satisfaction, but of course we do have a business to run at the same time. Due to COVID19, we are experiencing delays in shipment we cannot control.
Laura Lee D.
Scam. Thought I was purchasing 2 tapestries from a ‘going out of business.. final days!’ LOL! Karma’s a b***h. Didn’t think I’d have to check reviews on the order I placed.. lesson learned. Won’t make the same mistake again!
Response from TapestrygalaxyApr 30, 2020
Hey Laura! We show your package was delivered yesterday, is there still an issue we can assist with?
Eddie M.
I ordered two tapestries from them and nothing. It said 5- 15 days still nothing. I start to think it was a scam and decided to check their ratings today and now I know. I I was told at a young age if it's to good to be true it probably isn't. A lesson learned.
Response from TapestrygalaxyApr 30, 2020
Hey Eddie! I would love to look into this for you - we don't have any orders under Eddie McKinney, could it be under a different name?
Barbara P.
OMG I did not check the reviews before ordering. I ordered on 4-8-20, I'm still waiting on my order.. it can't be tracked at this time 4-28-20! The only reply I get is "the order is in the way". I've requested a refund!!!
Diana G.
I ordered from them and I wish I had checked for reviews before I spent my money... They sent a message that my product had shipped and I never got anything in the mail.. I want to hunt them down and get my money back... I think I have been scammed and nobody answers the phone.. I aim so upset with them being thieves that I had to change my language from expletives to make this post!!!!! DO NOT GIVE THEM YOU MONEY !!!!!!
