TapestrygalaxyReviews of tapestrygalaxy.com

I have been waiting for my items for over 2 months now. I have gotten a different story every time I've contacted Morgan, and she keeps telling me it will be here in a week, 2 weeks, now it's 6-7 weeks. It's been more than 8 weeks, and nothing is adding up. Do NOT do business with this company!

It was taking too long and I emailed them. I never heard back so I googled them and nothing but bad reviews. So I emailed again and canceled the order. A month later they emailed me asking me why I stopped payment and my package was on the way (from China). I definitely did not realize it was coming from China. I will be rejecting the package. They act like it is a family shop that is going out of business and in reality they are just drop shipping from China.

Have not received my order this is ridiculous y’all just take peoples money and never contact anyone about there order no way to track it or anything will never order again!!

I have experienced similar issues with Tapestry Galaxy as others have shared. I ordered several tapestries on April 23rd and have yet to receive them. I received an email on the 24th saying that my order was processed and was in Canada. I have received no updated tracking info. When I contacted them, the response was that they were being held in customs due to COVID-19. It has been a month. When I asked for a refund, I was told that once I receive them, I can return them for a refund. I am nervous that I will never get them. At this point, I just want my money back.

After reading comments I think I too have been scammed. Ordered my son a wall tapestry May 8th and cannot get a tracking number. I am reporting to my credit card company and better business bureau. I too get the same message back from them about due to Covid19 shipping is taking longer. I've ordered from many other companies and received my packages within 2 weeks. Basically dont order from companies advertising on Facebook. Reply back to Tapestry Galaxy's comment. This is the email you sent me... Hi, if your order has not arrived by June 8th, we will refund. We cannot simply issue you a refund and let you still receive the product based on your ' belief ' we are a scam. I assure you we are not.  Morgan, Tapestry Galaxy Its June 12th, no refund yet and no tapestry. I've ordered other items from many other companies and have received the items. Hopefully, they will refund my money like the email above from them says.

I ordered 2 Tapestry and still haven't received any! Was given a tracking number for cj packet . Bug thats a joke too. Do not order from this company, unless you like throwing your money away. Or throw it my way at least I'll say thank you.

If I could give this “business” zero stars I would. They are scammers. I spent $74.60 in the beginning of April. I emailed them April 7th to see why I never received a confirmation email and a tracking number. Since then it was been nothing but pure hell dealing with these people. They’re condescending and treat you like they’re doing everything right when they’re not. I finally got a tracking number after I reported them to the Better Business Bureau but the tracking number literally has not changed since April 9th. All’s it said was on April 9th a shipping label was made. They blocked me on their Tapestry Galaxy Facebook page from being able to comment or send messages. I’ve read A LOT of comments that have had the SAME experience as me, IF they were lucky enough to have their comment not deleted by the admins of the page. On their Instagram page people say the same thing, DO NOT ORDER from these people, they’re scammers and you won’t get your package. The few that actually did receive their package say it wasn’t what it was supposed to be and the quality is horrible. They keep changing their number on their website and when you call, nobody answers. It is now May 18th and I still have not received my package. Pretty sure I’m out the $74.60. EDIT*** I finally, surprisingly received my package. Almost two months later... My jaw honestly dropped when I opened it and that was what it was. All four of the tapestries I ordered were in there. I will say however, the material is not what I expected at all. Only one of them actually felt like a tapestry. The rest were almost like a felt cloth. Regardless, I did get them and thought I should edit my review.

April 21st I ordered 2 wall tapestries. As of today’s date (May 16) I have yet to receive. It’s a shame that a company offers beautiful tapestries but customer service/delivery is subpar. I emailed them and got the Covid 19 email response. Since the country is pretty much shut down, I would have been more understanding if they had been more proactive. They were not. Other companies have managed to get their packages delivered. Hopefully they will do right and deliver my tapestries.