tapcheck.comReviews of tapcheck.com

Terrible service. Didn't update for weeks..changed my number and cant update itto even login because there's No real customer service.. connects you to a Ai chat that cant properly understand much . Worst app ever daily pay was much better don't know why Honor Health switched to this company.

My account is never updating. I am not happy with tap check I'm having to call every day. Just to get my account readjusted, I do not like tap check, it takes them forever just to fix my stuff daily and I don't get my tap check right away. I'm having a call several times a day just to get it fixed every day. I think the company should figure out how to do it better than they are doing it right now. It's not working for other people. The way it's going

The positive reviews have to be fake! Terrible. Frustrating company balance is always zero and their chat bot belongs in the '80s. Employers do your employees a favor? Do not give them the headache and stress of this company. 100% let down

Do not use this app for early pay, I used it once and they deducted money out of my paycheck for 2 pay periods. Although they have already took out the funds from one paycheck. They charged me again next pay period..you can’t reach anyone, customer support tell you the same thing each time you finally reach someone, after waiting on hold for 40 mins. They say someone will get back to you within 48 hours. It’s been 5 days for me and they won’t return my money. Although they see the error it’s just not urgent for them. Spoke to someone just now says he’s a supervisor but I don’t believe him, he did nothing but repeat what the other support team said. Refused to do escalate the situation.

Tapcheck used to be great, but it's not that way anymore... You used to be able to get money from a shift you worked the day before, but it takes forever now -- and you'll spend many hours waiting on customer service just to learn NOTHING of any relevance to your situation.

If I could rate it 0 stars, I wholeheartedly would. I recently started a new job a few weeks ago and made an account for Tapcheck…just to try and login the next day and get told it was, somehow, deactivated. I messaged the support it directed me to and weeks later I still have received no response. The AI is completely unhelpful and utterly useless. It says to give it your info to try and verify your account and fix the issue, but will just ignore said info and make an email request for support. Said email has also been up for at least two weeks and is still being ignored. The AI just keeps updating. I tried calling the number that THE OFFICIAL WEBSITE providers for customer service and support—just to be repeatedly told my call was rejected. I tried calling on a separate number and it claimed that their inbox was too full and that they’d call back later and then they never did. I can’t comment on the actual workings of the app because I haven’t even gotten the chance—they deactivated my account and won’t let me fix the issue and support and help is literally nowhere to be found. I’ve heard several others have had this issue and I would honestly not recommend at all for that alone

At one time was very good…. But it’s now HORRIBLE! When you requested your money it was in by the following day, but now….. it’s whenever the next day ( or even NOT)! I believe my company is going to go with another service….. What was once Great…., is now NOT!

I have been calling all week to update my employer. Spoke with live agent once and was disconnected. Hold times up to a hour still no response. Terrible customer service