Natallia B.
I purchased a ticket for the online…
I purchased a ticket for the online event “Feminine and Powerful – Q&A on Embodied Femininity.” Two hours before the event, I received the Zoom link through Eventbrite. Unfortunately, the link did not work at all. Zoom repeatedly displayed “Invalid Meeting ID.” I also tried joining manually using the Meeting ID and passcode provided in the invitation, but received the same error. I called the phone number listed for support, but nobody answered. As a result, I was unable to attend an event that I had paid for. This was extremely frustrating and disappointing. If you are organizing paid online events, please make sure your Zoom links are valid and that participants can actually reach someone when technical problems occur.
Response from The Tantra InstituteSep 11, 2026
Hi Natallia, Thank you for your feedback. I'm sorry the automated Zoom link didn't work for you that evening. This was one of our free community events with optional donations. The automated Zoom invitations were successfully delivered to the other attendees that evening. Unfortunately, yours did not appear to work as expected. When you contacted us, our team generated and sent you a new Zoom link. Unfortunately, it appears it didn't reach you in time for you to join the live session. Afterward, we followed up personally to make sure you had access to the recording. You later confirmed by text message that the link was working and that you were able to access it. We understand that watching a recording isn't the same as participating live, and we understand your disappointment.




