Tandy LeatherReviews of tandyleather.com

Did not receive my order. Once they have your online payment it's over.

Ordered wallet liner kits. I have used these before and they always come with directions and traceable pattern for the size of leather you need to cut. This time it comes with directions and tells you to use the enclosed pattern. Unfortunately no pattern was printed. Called And emailed Tandy. Got the major run around. Said they no longer send the traceable pattern. Well the directions says there is supposed to be one. They said this style doesn’t come with one. I said it has in the past. The people in customer service don’t even know what they are talking about. Would not recommend. I will be purchasing from someone else in the future.

I received an Al Stohlman round knife as a gift. The brass collar is loose and the brass pins securing the handle extend beyond the handle surface. Since I don’t have a receipt, Tandy offered to sell me another one at a discount. How about exchanging the defective one? Doesn’t say much for the Tandy or Al Stohlman name. Made in China.

Very slow shipping, lies about why when you call and ask whats going on. They claim they always have sales which slows their shipping. Ordered two small items, not even large bulky items. Avoid the garbage and order on Amazon.

I placed through Tandy Leather, which has now resulted in an unjust and completely absurd debt collection notice from Control Account. Let me be clear: the total I paid to Tandy Leather at the time of purchase included shipping. At no point during checkout, confirmation, or fulfillment was I told that I would be separately billed by FedEx or any other third party. Yet months later, I receive a letter from a debt collection agency—entirely out of the blue—demanding payment for shipping charges that should have been covered by Tandy Leather. This is not only dishonest, it's sloppy and unprofessional. If your company is incapable of handling its own logistics billing, perhaps you shouldn’t be charging customers for shipping at all. Your internal failure to settle up with FedEx is your problem, not mine—and trying to offload that responsibility to a paying customer months after the fact is as shameless as it is unethical.

Do not buy from this company will deduct funds without permission

By far the most unprofessional company around big waste of time and energy if any ever wanted to shop or work for this company beware

Buyer Beware. I was encouraged by the staff to take several hides home to check for the best color for a upholestry project. I was told I could return them in 60 days as long as they were not cut. When I took them back upon examining them they said one had been cut and they wouldn't return it. I returned all 5 hides just the way I bought them. It was clear when they pointed it out that it had been cut, but that was the way it was when I bought it. So not only was I not able to return it but I was forced to pay $169 for only a partial hid. They say they examine every hid before they leave the store but obviously this one went unnoticed. Sadly enough when I got them home I wondered why one hid was so much smaller than the rest but still didn't realize it had been cut. My advice is if you are taking anything out of the store on trial take photos in the store of the hid with the employee holding it so if there is a question later you have proof. Even if I had examined it myself I wouldn't of realized it was cut. I would of just thought that was the way it was.