Talus PaymentsReviews of taluspay.com

We're a small non profit that has been using Talus a few months to process donor giving. Well on 3 occasions since January they've decided to hold the releases of funds ($2000, $1000, $1100). No reason. Just that the transactions are held by "compliance." That's it! Donations we desperately need for our day to day operations and they're holding funds for a week at a time!! And all I get is "It's not our fault. It compliance dept." That horse crap! Now to wait 24 hours for compliance to contact you...

Was totally LIED too by ALEX their sales member. I was told he would wave the monthly fees. Which was a TOTAL Lie. got charged all but 100.00 a month. When I tried to reach out to Alex he didn't return my calls nor emails. Then when I called to talk to him I was informed he no longer works for Talus Payments any longer. He probably got FIRED because he does nothing but LIE LIE LIE. then they wouldn't honor what he told me. So I cancelled.. I wouldn't trust this company nor there employees.

Karen Felix a representative of the company wholesale direct payments which is talus had me under the impression that she worked for square inc . On 12/6/2024 I opened a square inc account and tried to connect a square inc card reader.i had bought off Amazon The reader did not work because I wasn't approved yet until 12 /10/2024 Karen some how got into the conversation and posed as a worked from square and tried to troubleshoot my card reader that wasn't working because my account was too new . She advised me that I needed a new card reader and that square does not handle the contract side of the card readers so I was under the impression that my card reader wasn't working because is was not connected and to do so I need to be under a contract which is not accurate they scanned me and some how got my call instead of square one and or tried to sell me a product not affiliated square and it's program . I was fraudulently induced into a contract not knowing how it works for the first time but I wanted to be with square not wholesale direct payments the name of the company they represent . So on 12/6/24 Karen Felix told me some one would call me on Monday to tell me if in approved. Today on 12/10/24 the guy called and stated some stuff not inline with Karen had stated and I was confused how she could redo my square inc app after the reader came in and wanted me to send them my broken square card reader which they don't own I realized after talking with square inc .I have never had their card reader ever I want to cancel the contract that was made today they have not incurred any losses only person who lost out was me trying to call them all day on different numbers she used deceitful business tactics when I called square they told me there is no fee monthly to use the card reader and it's not a separate company that handles them. on the phone they made it seem like square inc is going out of business to them that's how my call go to them it's all a scam and was induced and I want my contract cancelled on day 1 . Talus pay name is listed so is advantage leasing I don't need any new equipment mines works fine I can't believe she tried to troubleshoot a device that's wasn't hers and acted as if it was and said why it wasn't working what a lie . I want the contract cancelled in my name I tried to call back and they wasn't having it . It's a scam