TALISHKO Reviews | Read Customer Reviews of talishko.com

TALISHKO Reviews | Read Customer Reviews of talishko.com

TALISHKO reviews

80 approved reviews, newest moderated first

erik
May 22, 2024
Radio silence over a month after ordering.
I made an order on 20th April, it is now May 22nd and it still has not even shipped yet. The worst thing, though, is that I have sent 2 emails and an Instagram message and haven't got a single response yet. The messages haven't even be opened! Will be taking legal action to try and get my money back.
Response from TALISHKOAug 20, 2024
Hello, We sincerely apologize for the frustration and inconvenience you’ve experienced. Talishko recently came under new ownership, and we’re aware that there have been significant delays and communication issues that we are working hard to resolve. It’s completely unacceptable that your order has not shipped yet and that your messages have gone unanswered. We take this very seriously and are committed to making things right. Could you please provide us with your order details? We will prioritize your case and ensure that your order is shipped immediately or process a refund if that’s your preference. We understand your frustration, and we’re here to help resolve this situation as quickly as possible. Thank you for your patience, The Talishko Team
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Kay
Apr 15, 2024
Paid for premium delivery over 2 weeks…
Paid for premium delivery over 2 weeks ago and my order still hasn’t been shipped. Wanted this jacket for my trip next week… disappointing and they haven’t replied to my email a week ago…
Response from TALISHKOAug 20, 2024
Hello, We sincerely apologize for the delay and the disappointment this has caused. Talishko recently changed ownership, and we’re aware of ongoing issues with order fulfillment and communication that we are working hard to resolve. It’s unacceptable that your premium delivery order has not yet been shipped, especially with your trip coming up. We understand how frustrating this must be, and we’re committed to making it right. Could you please provide your order details so we can prioritize your shipment immediately? We will do everything we can to get your jacket to you in time for your trip. Thank you for your understanding and patience during this transition period. We’re here to assist you. Best regards, The Talishko Team
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Viv
Apr 10, 2024
The item I ordered was not suitable and…
The item I ordered was not suitable and I immediately contacted the company through the correct method to begin the returns process. However, over a week later I have still not received any further communication from them to confirm I can send the return into the for a refund, despite following up with further emails to them. On their website it states that there is only a two week window from deliver of items for them to be able to accept a refund and it has nearly been two weeks now. Talishko, if you read your reviews, please can you get in touch with me asap.
Response from TALISHKOAug 20, 2024
Bonjour, Nous sommes désolés d’apprendre que la couleur de votre pantalon ne correspondait pas exactement à celle des photos, bien que vous aimiez la teinte reçue. Nous comprenons que la boutonnière non ouverte et la qualité générale ne soient pas à la hauteur de vos attentes, surtout par rapport au prix. Talishko a récemment changé de propriétaire, et nous sommes conscients qu’il reste des problèmes à résoudre suite à la gestion précédente. Nous travaillons dur pour améliorer la qualité de nos produits et services. Si vous avez d’autres préoccupations ou si vous souhaitez discuter de votre expérience, n’hésitez pas à nous contacter. Nous voulons nous assurer que vous êtes satisfait de votre achat. Merci pour votre compréhension, L’équipe Talishko
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shaun B.
Apr 2, 2024
I have waited 2 weeks and still haven’t…
I have waited 2 weeks and still haven’t received any update on when my hoodie will be posted!
Response from TALISHKOApr 3, 2024
Dear Shaun, Thank you for sharing your concerns with us regarding your order #TO2956. We're truly sorry to hear about your wait and understand how disappointing delays can be. We want to assure you that your hoodie was dispatched on March 26th and is currently on its way to you. It has been in transit for 7 days, which is within our estimated delivery window of 6-12 days as mentioned on our website. This timeframe is a part of our commitment to transparency, ensuring you have accurate expectations from the start. Seeing a 1-star rating is disheartening for us, especially knowing your order is progressing within the expected delivery period. We deeply value your satisfaction and aim to provide clear, honest information regarding shipping times to prevent any disappointments. We appreciate your patience and believe your order will be with you shortly. Should you need further assistance or updates, we're here to help. Your feedback is crucial in our ongoing effort to enhance our service, and we hope to turn your experience around. Warm regards, The TALISHKO Team
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Theresa F.
Mar 4, 2024
My package is taking ages to arrive
My package is taking ages to arrive. I ordered it on the 4th of February and it’s still not here. Is this normal? Please give me an update. 30/08/26 : Talishko reached out to me and made a distinct effort to make it right, which though two years later, I did still appreciate. They do care about their customers, and the initial delay is definitely made up for. Under new management, they are now a much better company.
Response from TALISHKOAug 30, 2026
Thank you so much for updating your review, this means a lot to us! We're really sorry that delay happened under the brand's previous ownership, but we're glad our current team could step in and make it right for you. Comments like this are exactly what motivates us to keep improving. Thanks for your patience and for giving us the chance to fix it!
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kana
Mar 3, 2024
Nice clothes
They have nice clothes, it’s just on the pricier side.
Response from TALISHKOMar 3, 2024
Hi Laurie, We're glad to hear you like our clothing range! We understand concerns about pricing and are committed to offering the best value for the quality we provide. To make your shopping experience even better, we've defined a special 20% discount for you. Please use the code "LAURIE20" at checkout for savings on your next purchase. We believe in making our unique styles accessible and hope this discount enhances your shopping experience with us. Warm regards, The TALISHKO Team
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M A.
Feb 26, 2024
We liked the quality of the product!
We liked the quality of the product but there was a mistake with the order. The mistake was mine so the company's customer support worked with me to resolve the issue and couldn't have been more prompt or cooperative. Thank you, I love talishko.
Response from TALISHKOFeb 27, 2024
Dear MA, Thank you for your kind words and understanding! We're so glad to hear you're happy with the quality of our products. Mistakes happen, and we're always here to help our customers resolve any issues as smoothly and quickly as possible. Your satisfaction is our top priority, and hearing that you love TALISHKO makes all our efforts worthwhile. We appreciate your support and look forward to continuing to provide you with great products and service. Best wishes, The TALISHKO Team
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Tania
Feb 21, 2024
Must recommend!
I received my order much faster than I expected, however the size of my jacket was too big so I contacted customer service and they were great! They gave me multiple options of what they could do for me and were super understanding and efficient. Overall loved the quality of the jacket AND the fast communication with customer service. I’ll definitely be purchasing from this store again as well as recommending it to my friends!
Response from TALISHKOFeb 22, 2024
Dear Tania, Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that your order arrived quicker than anticipated and that our customer service team was able to provide you with helpful and efficient solutions for the sizing issue. At TALISHKO, we pride ourselves on our commitment to customer satisfaction, from the quality of our products to the responsiveness of our support. It's wonderful to know that you loved the quality of the jacket and were impressed by the fast communication from our team. Your positive feedback and intention to recommend us to your friends are the highest compliments we could hope for. We're eagerly looking forward to serving you again and continuing to meet your expectations. Thank you for your trust in TALISHKO, and for spreading the word about your experience. Warm regards, Terra TALISHKO Customer Support
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