Adam
Return Process and Customer Service
Purchased a 3-pack of t-shirts from Talentless and the fit and feeling of the fabric was low quality in my opinion. Very scratchy and stiff. I attempted to return the shirts and was denied my request. The shirts were only tried on, but my return request was denied for “washed, no longer new, dog hair and human hair in fabric.” In addition, customer service is abhorrent and almost non-existent. When I finally reached a representative I had to clarify if this was a human or automated response line because they kept giving me the runaround stating someone was looking into my return. Finally after a week of messaging this self-proclaimed person, I threatened reporting the charges on my card as fraud because I couldn’t get a single answer about my order and the return process. Only to have an update within 2 hours stating my return was declined and the shirts would be sent back to me. Miserable experience interacting with this company and I wouldn’t recommend the clothing as it is uncomfortable and rough on skin.
Response from TalentlessMay 15, 2025
Hi Adam, We appreciate your feedback and are sorry to hear that you were dissatisfied with your experience. Our quality control team carefully reviews all returns to ensure that items meet our return policy guidelines and have not been worn. That said, we understand your concerns, and if you would like us to further review your return, please reach out to our Customer Service Team at [email protected] with your order number. They will be happy to provide an additional review. When reaching out, please mention that the Talentless Trustpilot Review Team sent you so that we can ensure your request is properly addressed. Thank you for giving us the opportunity to improve your experience.



