TalentlessReviews of talentless.co

Appalling customer service. Quality and fit of hoodie is terrible, cheap and looks awful Unable to return and refund. They will only exchange. I will not give up as £80 is a lot to lose. Scott Disick you should be ashamed

Before purchasing with this company, be sure to read the reviews with other customer experiences regarding returns! I am very disappointed with their customer service. I ordered 3 pairs of these sweats and unfortunately, being barely 5ft, these sweats were too long for me. I submitted a return and then was told that one of the sweats was not seen as meeting their quality standards for a return due to a “stain” so I was told I would not be refunded for that pair. This was news to me because I had only tried it on once for size. I reached out to customer service asking for clarification and photo evidence. They didn’t respond, so I reached out again for a follow up as well as submitted a case with Shopify for help on the order. Instead of addressing the situation, they blocked my account within the Shop App. This is genuinely the first time I’ve ever experienced this kind of customer service and I’m not the first customer to go through this experience if you read the reviews.

Absolutely the worst customer service I have ever encountered. There is no phone number and takes days if ever to hear back through email. They advertise falsely. They advertised all over socials that they were having 50% off every single item Thanksgiving weekend, but it was only off of certain items. They were trying to trick the consumers. There is no communication in their customer service department because they all say different things. Literally there is nothing good to say. I still haven’t received my refund. Had to go through my cc company. And the quality of their clothes is so cheap. The clothes severely shrink after one wash.

This company doesn’t even deserve one star. They not only take forever to respond to you, nobody picks up the phone, and then they give some bogus reason for not accepting your return, even if it was sent back on the same exact day of receiving, and they change the gift card amount after promising another amount. They are doing some dirty stuff within this company. They need to be reported for being fraudulent.

Very disappointed. I have ordered 4 items. Two were okay, but there was something wrong with the other two (one crewneck was really tight at the neck area and a zip up hoodie tight around the midsection but otherwise on the lose side… just not fitting well). I tried to return/exchange these two unfit items but was told “no” due to the fact that these items were on final sale and not returnable. How could I have known they would be faulty and not fitting well? This is an online store - obviously when we order we hope it would fit but ultimately no way to know. Two items good, two bad but I was not allowed to return or exchange the unfit ones. I asked for the in store credit, perhaps to be able to exchange for another “final sale” item, or different size. Unfortunately, once the company took my money nothing else mattered. That was my first and last order ever from this company.

They sent me the wrong item and they will not respond to emails or phone calls. No one ever answers the phone and no one responds to emails. They lost my business forever.

If I could leave a 0 I would. Quality is horrible! Customer service is horrible. Insane that a business like this even exists in this world. Don't waste your time or money here.

I wish I could give this company a zero stars! The reviews where people give them bad reviews are absolutely true, in my opinion and experience! When an item is returned because of quality or fit, they indicate they cannot accept the return for reason that aren’t valid! This company is a fraudulent company and should be put out of business!