TakeToursReviews of taketours.com

Rocky mountain tour in May 2023: Taketours did not fulfil its commitment for airport pick up. Most of the places indicated in itinerary were passed by.It was 70% travel/hotel stay. Many photo shoot stops (15-20 mimnutes) on the way were skipped despite a request. Guide and driver were in a hurry to complete the day as early as possible(6PM). Food taste of non-Chinese tourists was not taken care of. Majority tourists were Chinese who will take side of the Chinese guide and will show adverse body language to other tourists.

The taketours.com or M&Y tour is a scam company. We took 4 days trip with them. First they provided us 1 to 2 stars hotels and motels at all the places. Those were the worst available hotels in those areas. Whereas we paid for Holiday Inn or equivalent hotels. We were charged 30$ for the niagara fire cracker show, which was free for the public. Only stay and bus ride is included in the package. No food or even water is included in the package. You will not get even free water at the motels/cheap hotels. Hidden charge of $12 per person per day tip (including infants and old) was forcefully collected. The guide named Jason was rude, aggressive, hostile and very abusive, especially when you don't take the optional activities. He was talking more in chinese and was with chinese tourists most of the time. He was not fluent in speaking as well as in understanding English. He spent most of his time trying to collect money from the tourists. Since most of the places in the itinerary was paid and optional the trip cost will increase multifold, or you don't get to see anything. Only you just drive past the cities. Bus seats were full and cramped and they changed four buses in four days. Jason was also driving the bus, which was very unsafe. At times he was driving dangerously. At some places you will have to pay extra for the local guide extra as they say local guide is required at that place. Most probably they are from their company only. Motels/Cheap hotel staff were also rude.

I took there service for Niagara Falls, in hotels we are waiting almost an hour ...we are really very tried but we are still waiting in hotel reception... This is unexpected. We will recommend not to use this service. Very pathetic experience with them.

I booked a tour in New York for one day to Philadelphia and Washington with two persons. As soon as we came in to the bus they told us that we are the only ones that booked it for one day and asked us if we might be interested to stay a few more days. No we just booked one day because we Will be no longer in New York. No problem at all he told us but hè will send us back with another bus. Second thing we couldnt go by boat during the trip because that season was over. Pretty weird because that is something you will know earlier. We didnt visit all of the memorials that they told us to visit and also we had to pay extra money to go into the Capitol. That was an option and Instead of the boat, but its not like you gonna wait a few hours in the bus before everyone is coming back. In the end hè dropped us at the bus station with two tickets for a regular bus. That bus wasnt even leaving anymore and we couldnt reach anyone to buy new tickets. Since it was one of the last buses we had to take a train for 330 dollar. Its now one month ago and we where asking if we can get compensation for the train because they left us and we didnt got the trip they promised us, but Taketours is just saying we are a Third company. They are the first for getting our money, but will not answer you of you have any problems.

Re: TakeTours is a scam - the tour guide (from Mayi tours). Was extremely rude, and disrespectful towards us. Never stopped for food, or water and was hours on the bus not stopping for a restroom. The tour guide got very angry each time people didn't want to do any of the additional activities (that by the way were charged at a premium (e.g. a visit to a park that was free to the public - he charged us $15 USD - on top of everything we already paid for the tour). Also please note that $12 USD tip per day was compulsory. Overall, please save yourself a bad time and don't travel with them - they're such a scam of a company that even Google reviews are disabled.

Avoid this company. It's a scam, after getting in passenger for the fees they will charge for optional activities. Hotel is too far for doing the free attractions and hence you end up paying for transport in name of service fees. Avoid!

I thing the company doesn't follow any ethical standards for conducting their business. I was made to pay in USD using Canadian card while sitting in Canada for a local tour in Canada which was available much cheaper whereas the company could have given us the option of dealing with a local Canadian company at the time of booking online as the tour was run by a local tour company here in Canada??? Definitely not going with them in future or promoting their business.

HORRIBLE! Please, just rent a car. Every activity you will do, will be with free or next to nothing in cost. This tour company will charge everything double that PER PERSON! The busses are cramped, uncomfortable, and old. Children have more spacious traveling experiences on school busses! I’m so upset, I can’t even go into detail because I’ll have to relive the experience in my mind! Any positive reviews you find are fake! Do not go on this bus tour! Everything you read below in other reviews mirror my experience. Read them and learn!