TakeToursReviews of taketours.com

I am writing to express my strong dissatisfaction with the behavior of our tour guide during the trip organized by TakeTours.com. The guide's conduct has been extremely rude and unprofessional. Firstly, the tour guide has been forcing us to leave the bus if we choose not to participate in optional activities, even before reaching our destinations. Today, after receiving confirmation from Mark, our tour guide, to keep our baggage in the bus compartment, we were abruptly told at 11:00 PM EST to remove our baggage from the bus. Furthermore, the tour guide refused to provide us with our hotel keys. As senior citizens on a tourist visa, we did not expect such poor service from a reputed tour company. This experience has been distressing and unacceptable. I request immediate attention to this matter and expect appropriate actions to be taken against the tour guide to prevent such incidents from occurring in the future.

booked the 4 d/3n new york , philly ,dc , niagara and boston trip. they cancelled it and booked us on the 3d/2n trip. once the trip started , they charged us 75$ per person for the dc capitol and waahington memorials tour whixh turned out to be free. at niagara , they charged us 35$ per person for night waterfall which is again free . this is SCAM !!! never book!!!

I was very surprised by the additional fees for the tour, they really are an unfair practice, despite having paid the penalty for not doing the activities proposed in the tour and their fees, it was not made clear that you could not enter the Montreal Biodome and then they charged us the entrance without even taking into consideration the cost of the penalty that had been paid. Everything was paid in cash and if you don't have the exact cost they never refund the extra money you are paying them. Time was lost due to mechanical repairs on the bus and the visit to Kingston was reduced to going through the city by bus but we did not have the opportunity to get off the bus to visit. The Thousand Islands tour was just to watch people who paid for the helicopter activity go up and nothing else. I do not recommend this tour at all.

June 2023, booked an overnight tour for my retired parents from NYC to DC. These guides and tour operators are bad. Charging more and demanding cash to enter the bus for pickup came off as very shady practices when terms clearly stated a lesser amount and other payment options. There has to be a dozen other options and I'm quite confident others are a better choice. I had a post tour conversation with what I thought was a competent customer service manager to resolve overpayment issues and just genuine feedback and consideration. Nope. No follow through. The negative sentiment of other reviewers is real.

Everything is bad about this tour operator. The hotel provided was of low standards. They trick you into paying more on the bus on the pretext of showing something which might be free. They tell you to hire other local guides, which will be there members only. They abused a family and left them enroute. The family had to pay another $150 for his return trip. The chinese operating this tour are rude and running a scam.

Worst tour company. Do not recommend. You will not understand what the tour guide is saying. Literally the worst time management. Takes money for free attractions too. Would not recommend for Indians who want a relaxed tour. Feels more like a school trip. White house is 10 mins stop and a useless park is 1.3 hrs stop.

East Coast tour 4 days by Taketours. Worst experience. Felt more like a school trip. Tour guide had bad time management. Do not recommend for families who need to relax and see attractions properly without hurry. Charged fees for even the free attractions. Not worth the money.

We booked our Yellowstone , antelope Canyon and Bryce Canyon tour from taketours.com. We discovered we were “sold” to a tour operator called West Coast Holiday based in LA. Thirteen of us were crammed in a 13 person van . It is by no mean safe let alone comfortable. The driver also is our guide , did not do any tour guiding as he had to drive 8-10 hours each day. Our typical day is starting around 7am (most of our hotels did not have breakfast served) and would drive around 4 hours to a sight (washroom break in about 2 hours) and will spend at the most 1.5 hours at the sight (some sights are like 30 minutes), then will drive around 4-5 hours to reach our hotel . We spent six days on the tour , and covered 4500km during our six days, it is really crazy , we felt sorry for our driver, he is professional but still human and should not be working under these conditions. As for accommodation, our hotels are mostly motels or 2-3 star Hotels (the three star one is the worst one) and they are very basic. As for food , it is not included in the tour so we basically eating at all the different fast food joints. For the itinerary, it covered what they say they will go, but it is also very rush and by no mean gives justice to the beautiful scenery. All in all, I will not recommend taketours.com to anyone.