TakeToursReviews of taketours.com

Extremely bad...worst...Don't waste your money ..booked 5 days tour from Boston.. I can write pages.. They are most hopeless people in the United States of America... Chinese driver who spoke bad english would rather speak chinese all the time with the other chinese tourists . don't be fooled by attractive pricing.. There were many extra charges..

Really bad. Booked a day-tour from San Francisco and it was awful. Chinese driver who spoke bad english would rather speak chinese all the time with the other chinese tourists in the car, who by the way, talked ALL THE TIME. No quiet time in the car. The time/tour was also poorly planned all the way. I wrote a bad review twice of my tour on taketour's website but they never published it.

We took a 5 day tour to Grand Canyon, Zion, Bryce Canyon and Antelope canyon. Let me just start by saying if you are non-Chinese please do yourself a favor and don't go on this tour. Our tour started off in LA and tour guide at our pick up location was completely clueless. He told us twice we weren't even on the tour as he didn't have us on the list. Same thing happened to two other couples. Finally we got on the bus and 15 mins later they made us change bus. Which is fine, it may be necessary. Our tour started with our tour guide Tom Tuan introducing himself to us and through the entire tour he would explain everything in Chinese and then provide a brief summary in English without providing any details. We finally made it to Las Vegas where we got off for lunch (keep in mind - only places they stop for food is where they have chinese food). We got 4 minutes late to get back on bus and he embarrassed us in front of everyone. We are on a schedule so you have to be in time but rules should be same for everyone right - wrong... if you are chinese they don't apply to you. You can delay the tour 15 - 20 mins and he won't say a thing. We would ask him questions and he would just ignore us. This is discrimination in true sense. We got to Antelope canyon and took tour to lower Antelope canyon. Cost of tour is $33 so he charged us that but our tour guide told us they were only paid $15 for group discount. So what happened to $18 per person he charged. I m sure they did the same for everything. He also treated you very rudely and made fun of you if you were non-Chinese and asked questions. As far as Itinerary they cover a lot of good places but the days are very long. Sometimes starting at 5am. And you stay at most places for 30 - 45 mins except Grand Canyon. Hotels you stay at are not the best. They first tell you breakfast is provided and then once you get there you have to pay for it. In short if you want to have an enjoyable experience with family this is not the tour especially if you are non-Chinese. Racial discrimination at its best.

The 3-day tour to San Fransisco is not recommended at all as the LA to SFO distance is high, and you spend two full tiring days to and fro in the journey. They took us to Stanford University at 6 in the morning when it was still dark and everyone was sleeping. No point seeing an university like that. There is only one organizer per van/bus, who generally are very busy. There is no one to answer basic questions/queries. I took the 7-day tour to SFO and Vegas from LA, Our day 2 itinerary was to go to Vegas. We got ready, sat in the car. We started driving and they tell us we are doing SFO first. We said that we were not informed about this, but the guide knew nothing about it. There is no one place / manger to call, help or complain. They start the day early morning at 5 or 6. You need to be ready by then, all packed as you will have to check out and be in the van/bus. This made us feel tired and sleepy throughout the day. The tour is more preferable for Chinese people as they only stop at Chinese restaurants. If you don’t like Chinese food, you have to survive on vending machine food. The stop at hotels which is generally very far from the city , at outskirts where you cannot step out or even get decent dinner.

We joined a 11-Day Yellowstone National Park, Mt Rushmore, Grand Canyon, Las Vegas, San Francisco Tour Package from Denver Tour code: 573-2550. We wanted to go to Grand Cyanon south rim. When I made a reservation for tour I picked from web site to go to south rim. I got comfirm email for sure. But on the day, the tour guide asked us which you wanna go west rim or south rim. We answered we wanna go to south rim. However,he said we don't have a guide for south. What the f⭐⭐k is this.We got comfirm email!! And sometimes tour guide changed. So much complicated. Because day before that day ,our tour guide told us that the guide will change to other guide. So we didn't know who's gonna be our guide at that day. In the morning we were waiting at meeting point at hotel lobby. and one guide shown up so I asked him. He said ' I'm not your guide.who is your guide?' I said 'I don't know.' He said ' you don't know?Are you kidding me?' So annoying the way he speaking. He was so rude.

Worst experience. We opted for a 2 day Niagara falls trip from new Jersey and I would say we had the worst experience ever. Tour guide was very rude and was only bothered about collecting money. One of the best part is they left us in Buffalo hotel next morning without even having a basic courtesy to call and enquire where we are. We called the tour guide thrice and she never picked up the phone. We saw another elderly couple who were also with us were searching for the bus. When they tried calling the tour guide again, she never replied for the call. We were fully lost and frustrated. When we gave a last try she picked up the phone and asked us to take a cab and come to Niagara falls. We spent extra 40$ from our Pocket. When we reached Niagara falls, she didn't even bother to reply us. They also charge a service fee of 32$ for the tour guide and Driver that we have to pay in cash.They took us to one of the walking trails which is actually free but they charge 10$ for tht.I will never recommend this tour to anyone else.

Our group took a day trip to Connecticut from NYC. The tour agency is Chinese and operates for Chinese people which we didn't realize when buying the tickets. The bus driver was rude and aggressive, he started yelling at us as we tried entering the bus. We were very lost as it was hard to say what he was screaming about. Later we found out he wasn't letting us on the bus with our Starbucks since they don't allow coffee cups, which was never mentioned when buying the tickets or in the text message with instructions the day before our trip. No explanation from the driver though, just straight up yelling in Chinese/English. What a great beginning of the trip! The tour guide barely spoke any English as well, but knew how to explain how much money in cash we owe him on top of what we had already paid for the tour. $20.00 for visiting Mark Twain house which we understand. $8.00 mandatory service fee: makes no sense. $17 for Chinese buffet for lunch. To our question if we could eat something different he said they only make a stop at that buffet, which was really crappy. Overall it would have been a great trip with fun itinerary if not the terrible service and shady cash charges.

We took a 3-Day San Francisco, Santa Barbara, Yosemite Tour from Los Angeles and wouldn't recommend it to anyone. Our tour guide is Will Chen who spoke limited English but friendly. First of all, this tour is definitely not for non-Chinese speaking folks. There was a lot of conversations in Chinese on the bus. On top of that, our 3 young kids along with other kids on the tour had to put up with an R-rated movie, "The Rock" that was showing on the bus with very strong violence, constant threat, some really intense stuff, and many many "F" words thru out the entire movie. The entire tour is very much like a fire drill. You would have to spend most of your time on the bus and only get a few minutes at each destination just enough for taking pictures. We finished visiting SF around 4:30 pm on the 2nd day and was supposed to get to our hotel in Modesto around 7pm for dinner. However, we didn't get to Clarion Hotel in Modesto until past 9pm due to traffic. By the time we were done with dinner and shower, it was almost mid-night. Then they woke us up @ 5am the next morning to start our day again. The hotel accommodations were just 1-2 star motels. Last but not least, the actual cost of the tour would be a lot more including additional fees for what's called "optional tours" such as SF tour and some other tours that you're either take them or else you're basically stuck in the bus or have to wait for the other folks to finish their optional tours.