TakeToursReviews of taketours.com

Don’t go in taketours travels bad bus bad smell and bad time management they come late and they won’t give minimum time to see the places they won’t even bother for passengers rest room issues always they want getoff their duty intime. Charges are also very high . Better pool up with your friends and book good hotels

We took take tour 4 days tour with 10 people after our Alaska cruise in Seattle starting May 20, 2018. We paid usd 311 per person. I have been trying to ask the name of the hotel, and they never gave us the name until we arrived. They promised for pick up at cruise terminal at 12 noon, and they did come at 12:30 pm for the so called free pick up. Then they send us to a motel so far away from the city far south from airport, Red Lion in Federal way. The next day they we started the tour. They ask us to pay $10 per person for the FREE pick up the day before. In Mt rainier, we had to pay $35 each for park admission, which is a mark up of $25 from the official park entry fee. The unfriendliness of the guide and the driver, the rip off, lies, turned us off, so we end up giving up the last day tour, because they made us sick.

We 4 persons tour was taken from Gaiherburg 7 days 6 night tour to USA and Canada today is last day since 20th May our Guidd and Bus is changed to 1668 earlier it was 1698. The Guide in earlier was very nice co-operative and Garry was taking care of alk passengers in mice way but in this bus the Guide Angila is poorest she did not bother about the passengers who have participated from other countries. Our hotel stay at New Jersy Holiday Inn was worst. She did not take care of the passengers and not covered the points of interest like white house in Washington DC and also in New York. We are at all not comfortable since yesterday with this new bus. R R Bhaskar Mohan Vashishat Padma Vashishat Nita Bhaskar

Unprofessional, travel guide treated customers like children and lacks respect. Bus driver was extremely unfriendly and intentionally wanted to leave us on the highway service area when we were only a few minutes late. In addition, bus driver seemed to be overfatigued and drove over the highway noise warning strips many times - dangerous. Never ever again. Cheap, but apparently too cheap after all. On top of all, for entrance to additional activities such as a boat tour in Niagara Falls or a discovery movie they charged the regular adult price while they would buy the tickets for a reduced group price and keep the margin for themselves. This is not disclosed to customers. A case for the FTC?

Omg,, worst tour ever !!!!! Paid 190 .. plus 9 more dollars.. for the Hoover dam and grand Canyon tour.. the driver was 45 mins late.. then we didn’t stop at the dam . Driver went past it.. they said we would stop on the way back!!! Well never got to see the dam!!! then the drive pick us up but then don’t drop us off at the hotel !!! Please , go somewhere else... it’s a rip-off.. beware. I want a refund or something.. this was embarrassment to your company

This is a chinese tour. The tour guides are chinese and speak more chinese than English. The tour guides were also dishonest and more interested in earning their kickbacks.We were told by Justin, our tourist guide that the skywalk cost $25 only but on the tour itself Shane, our new tourist guide charged us $35 each even though we insist that Justin told us its only $25.( when in fact the actual price costs only $21.65.) Take note that we are talking about 50-60 persons per bus. Actually its not the amount that we are talking here, its the behavior of the tourist guide. How can you trust such a person? You are charge $9 per day for their service. A 3 day tour will cost $27 tip. You are also asked to choose where to go: south grand canyon for $50, west grand canyon for $90, Antelope for $130. City tour for $35.

Very terrible company to deal with. I booked my tour thru Take Tours, first tour was cancelled less than 8 days of my trip. I was giving them a chance and re-booked a more expensive tour. I booked a 6 days tour as this tour offers free hotel upgrade as part of the promotion (states on the website). I thought to be saved, I booked it thru a Take Tours agent just making sure this tour is a "GO" and will not be canceled. After they took my payment, all I get was disappointment dealing with them. I have tried to contact via telephone and waited for a long time for an agent. The worst part, my line was disconnected automatically after an hour of waiting and I have to call back again. My tour was less than 4 days and I have to contact them for the E-ticket and itinerary. So, I used the livechat and received my E-ticket without itinerary. I have to contact them again via livechat for the itinerary (lots of time wasted here as well). Once I received my itinerary I noticed my free hotel upgrade was not included. After a few emails and chatting with Take Tours agents on line: fist agent was calling the travel agency and assured me that they will honor the free upgrade and will re-send me another itinerary. Few hours later, I received an email that the free upgrade only offer from Jan to March. What a lie, when I booked with the agent, she told me I will get the free upgrade with this package. I tried the second time chatting with another agent on-line. The agent told me that her manager will double check, she told me "We need to know when the policy got changed" I waited for 30 mins and she told me her manager is still checking. I waited over an hour on livechat waiting to hear back from her. She never got back to me, she disconnected herself from the chat line without giving me an explanation. It's oblivious that they noticed they're scamming customers and afraid to deal with us. Once they got your money, there is no service after that. Oh well, this will be the only and last time my family ever booked with them. We lost this time but Take Tours will be losing more businesses from us in the long run if they keep ignoring customers complaints. Your company's reputation??

Hi, guys this is the worst tour ever. I am calling my parents from India for my graduation. I had planned a trip with them to make our best experience here in states. TAKE TOURS RUINED MY PLAN! TAKE TOURS CANCELLED THE TOUR BEFORE 4 DAYS, I have done all my bookings now. all my flight's air bnb's for further trip. I don't know what to do now!!! I'm literally stuck now and seriously so disappointed with the fact that I wanted to make their experience best and now everything is unplanned.