TakeToursReviews of taketours.com

I booked the joshua tree day tour from Los Angeles. It was a swindle ! We spent 1h30 to pick up people and due to bad organisation some people coudnt get in the bus. We finally leave Los Angeles at 8 30 (my meeting point was at 6 45).we reached the Park at 11:30. There was no explenation about the schedule and no comments about the Park. We hardly stop 5 minutes at each stop, to finally leave the Park at 1pm! We stopped 1 hour later in an outlet Shop mall for an hour and half, which wasnt forseen. And come back at LA at 5. So i paid 80€ for Just an hour and half in the Park with no explanation. The guide hardly speak english (this tours seems only to be for chinese people). And they dared to ask a9€ tip !

I would recommend never to book from this Tour Company. I booked a 3- Day guided tour to New York from Toronto, for the long weekend. And these people canceled the tour at the end moment, saying it is no longer available. They didn’t even call to inform us. I had done all the preparations and everything and they just canceled it. I called up their 24x7 helpline, no one answered. And when the call was through, the lady on phone was so rude and illiterate, she kept muting the call whenever I used to start saying. I spent so much money in the preparation for this trip, we had planned so much and had to see friends in New York and they just canceled the trip. These people are highly irresponsible. They couldn’t inform us about the cancellation on the phone but they are calling if we could plan it for the next week. And the lady on the phone was misbehaving with me. She wasn’t sorry at all. And kept on putting my call on hold. Worst experience.. I wish I would have gone through this site before. But...please don’t make any bookings with this company.

First of all it was very difficult to reach them to ask any questions before booking. By chance, we got someone on the phone, it was very hard to understand their english. We just booked blindly without reading any fine prints. They only took bookings online and after that they kept saying that it was not their responsibility, just go through the booking policy. They pointed out to NGH tours but they intern pointed out to Take Tours. They do not protect their passengers in terms of any kind of insurance. Even at the time of serious illness, the managers said that they are not responsible for any refunds. Besides they were very rude and disconnected the phone many times. It was very serious health issue that we had to cancel the tour well ahead of the travel date. However we requested with proof like medical certificate from Doctor, they did not care to even ask what happened but being very rude all the time. On the other hand they sold our seats and hotel booking to some other passengers and made money but they did not consider even a little refund at that serious illness condition. Everyone will not have travel insurance. Tour company should either insist or take care of the travellers` interest. It is a worst tour company.

Okay just to start off, this whole entire trip was very misleading from when I booked it. I took the 4 day Canada trip for my birthday and it was the worst decision you could make. The tour guide was very pushy and rushed you during everything you did. There is barely any free time. Majority of the people on the bus are Chinese, and they are favored and tend to be the main priority of the trip. The hotels were dirty and weren’t even hotels, more like motels. The buses are very uncomfortable and 95% of the trip is you in the bus. Every time you went to something on the itinerary you were rushed and they would yell at you if you were a minute late to meeting the whole group up. The bus driver was unbelievably rude and told my friend that she was going to have to catch an Uber to the United States if she was late again. He had a very horrible attitude with everyone that was not Chinese. One lady was 2 minutes late and the bus drove away with her and her family’s luggage... they were running after the bus. He was throwing everyone’s luggage on the sidewalk when we arrive at the hotel which was totally unprofessional. The Chinese people on the tour with you are unbelievably rude and impatient. They push and shove you out of the way, and made one of my friends fall. My friend reclined her chair not even an inch and the Asian couple was screaming and punching my friends chair. Reclining up a little bit and leaving them a lot of room, the woman put her feet in between me and my friend’s seat and kicked my friend in the head. We got into multiple argument on this trip. There were hidden fees and the trip was very expensive... IT IS NOT WORTH IT!!! You could use the money and go on a nice, beautiful trip yourself. This is the best advice I could give.

Do not go to Niagara Falls 4 days they have hidden fees. They say price covers hotel and bus but never say you have to pay $10 per day for the tour guy. Per person. The itinerary Is so bad you pay to see a stadium prices for everything they double. Take my advice go on your own. It’s way cheaper.

Do not travel with this company! There were so many things wrong with it that I'm just going to list it. 1. It is very unorganized. Our bus picked us up a block away from the meet-up spot which was so inconvenient for the people traveling with them. A lot of us have a big luggage and it was just inconvenient. And then, after walking to the bus, our tour guide refused to walk to the bus and informed us (through the driver) that we have to walk a block to the original meet-up place to meet with her. Guess what happened after? We walked back again. 2. Our tour guide (Rebecca) was just plain rude to a lot of the people. She constantly yelled at everyone to use the restroom or else we won't be able to go for two hours (even though there is a restroom on the bus). At one point, she grabbed one of the people by the arm and yelled in the person's face. She also kicked my aunt out of her seat because it was "reserved for her" but she didn't even sit there! Our second tour guide was way nicer and more patient. 3. It was dangerous. Our first bus driver to Las Vegas from LA was not qualified at all to drive the bus. He took up the whole street trying to turn into a parking lot and even hit a tree branch. He also kept swerving while he was driving and hitting curbs. 4. They rush you too much and threaten to leave you if you're not in the bus on time, which is hypocritical because there were times when the driver and the guide was late. 5. They try to milk out all the money you have. ($9 tips every day regardless of service?) 6. Language was a problem because we weren't informed that this tour was made especially for Chinese tourists. Tour was mostly in Chinese, and English instructions were unclear. 7. They took us to places that are in the middle of nowhere, with no food options. 8. On the way back, they played an inappropriate movie with a crap-ton of sex scenes knowing that there are many children present in the tour. There's probably more I can write about but this was a horrible experience for me and my family. If you're a tourist and just want to see stuff and take photos just so you could say "I've been there", go for it. But if you're actually a person who loves to travel and appreciate your surroundings, just drive yourself. It's 100 times better (and safer) than going on this crappy tour.

I will not recommend take tour if you really want to explore the area. They give you very little time to visit places. Also they merge FOOD Time with attraction time. The driver of my tour was very rude. They suggested that we should all have lunch before 11:20AM (remember most of the restaurants open to 11:00). Worst experience of my life. Thanks Abhishek

One of the worst service they provide. Their tour guide was so rude and kind of always in different mood and not accommodative. Avoid take tours. I will not recommend Taketours.